People + Culture Manager

Fort Lauderdale Marriott Pompano Beach Resort is seeking a People and Culture Manager to join their executive team! As a department of one, this leadership role will focus on various responsibilities including recruitment efforts, onboarding and orientation, training, coaching and disciplinary action, employee relations events, payroll liaison, and building upon work environment culture. The role will report directly to the General Manager, overseeing 100-150 employees. The right candidate will be naturally outgoing, well-organized and seeks efficiencies, and a great communicator with strong work ethic. 

Recruiting;

• Use HRIS/ATS (UKG) to post employment advertisements. Ensure proper templates are used to maximize candidate pools. Source and post additional job advertisements as needed, such as Handshake, local job boards, etc.
• Ensure hiring teams receive all incoming candidates in a timely manner. Follow up with Hiring Managers on dispositions and timeliness of interviews.
• Pre-screen candidates for minimum qualifications and availability as requested.
• Perform reference checks as required. 
• Attend college/university and high school level career fairs. Welcome additional speaking engagements to aid in brand recognition and recruitment efforts.
• Complete annual wage analysis to ensure recruitment and active wage ranges are appropriate to competitive market.

Onboarding & Training;

• Draft and send appropriate official offer letters via HRIS/ATS and Adobe using assigned templates.
• Issue background checks as required.
• Responsible for proper staff onboarding process start to finish for all hires including completed PAN from manager, candidate completion of digital onboarding packet, collection of USCIS compliant identification, E-verify filing, background check processing, authorizing time clock, schedule, and appropriate payroll access, issuance of benefits and perks, and creation of employee file.
• Schedule and lead hourly and managerial new hire orientations regularly.
• Lead all EOS Hospitality (Typsy) and Marriott training and learning platform administration by ensuring all employees have access, removing terminated employees, promoting engagement, issuing required training, and working closely with leaders to develop content and build training paths for each subordinate position in their departments.
• Work closely with Director of People + Culture to develop ongoing informative training and professional development for leadership team members.
• Assign required Anti-harassment and Human Trafficking Prevention training per state law. Track completion and provide follow-up reminders as needed.

Payroll Administration;

• Assist centralized payroll team with payroll processing and approvals including but not limited to; time card review, auditing job codes and rates, filing of payroll documentation, allocation review, etc.
• Perform quarterly access audits with centralized UKG Specialist to ensure team members have appropriate visibility into UKG.
• Maintain confidentiality with all payroll files/information.
• Relays incoming documents relating to garnishments, child support, wage verifications, etc. to centralized Payroll Specialist.
• Coordinates with department managers to ensure PANs are submitted, employees requiring pay are active for timely payment, and terminated employees are removed from the system in appropriate time.
• Processes unemployment claims via online portal.

Culture Champion:

• Field HR inbox and voicemails to respond timeline to employee questions and concerns.
• Assist in scheduling content for LinkedIn company page and building network of followers
• Builds a strong working relationship and communication flow with team members to promote openness, teamwork, and appreciation for each department and their role in our success.
• Participate in volunteer efforts and Community Impact events.
• Act as culture champion for KRC and EOS Hospitality. Convey EOS Ethos to team members, motivate, lead by example, and take part in actively increasing morale.
• Encourage EOS Employee Engagement Survey participation from team members. Access and create annual action plans with Area Director of People + Culture based on survey results.
• Assist in the planning of Employee Relations events including Employee Appreciation Week, holiday festivities, cultural gatherings for international staff, Annual Leadership Party, pride week celebrations, etc.

Benefit Administration:

• Educate team members on benefit and perk eligibility. Provide resources to assist team members in benefit selection and personal management of insurance and other benefits.
• Promote employee perks regularly such as the EOS Travel program, Marriott rewards, retirement savings match, etc.
• Work with EOS Benefit Administrator and Area Director of People + Culture to audit benefit eligibility and issuance of insurance (lookback), as well as conduct annual open enrollment process.
• Approve benefit invoices monthly. 

General + Compliance;

• Follow company guidelines for progressive disciplinary action when necessary. Complete subordinate employee performance reviews/evaluations as required.
• Ensure posted Federal and State Labor Laws are current and compliant.
• Update local employee bulletin boards quarterly and as needed.
• Maintain digital records and manual files according to federal and state retention laws.
• Works with Area Director of People + Culture to develop P+C SOPs and standardized practices.
• Attend trainings from local Legal teams and hospitality resources to keep abreast of all federal and state labor laws.
• Provide daily support to local managers including guidance on employee relations, retention of current employees, creative suggestions in labor cost savings, coaching performance, and general guidance on HR policy and procedures. Be a resource and offer physical presence in difficult employee conversations and terminations.
• Attend departmental meetings and training sessions as required. Attend reoccurring Morning Meetings, local and EOS People and Culture team meetings, and Check-Ins with General Manager.

• 5+ Years Human Resource leadership experience, hospitality environment preferred
• Prior exposure to international visa processing and H2-B process a plus, but not required
• Some prior payroll experience required
• Excels in technical programs such as an HRIS/ATS, complex spreadsheets, scheduling modules, and other online portals.
• Demonstrates natural leadership qualities with a positive, team-focused attitude
• Available and willing to work flexible hours based on business needs.
• A self-motivator and task-oriented, capable of effectively working from home with minimal supervision.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Expresses sincere enthusiasm for the role and passion for employee relations.
• Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused with constant interruptions.
• Position is subject to positive completion of background check. 

Visit us online at Fort Lauderdale Marriott Pompano Beach Resort and explore our parent company, EOS Hospitality for more information about the amazing ways we’re making a difference.