Certified Medical Assistant - Urology Clinic - Full Time - 1st Shift

1. →Consistently greets patients and visitors upon arrival in a positive and professional manner.
2. →Accurately collects demographic and insurance information and enters the patient information in the practice management system.
3. →Schedules appointments in accordance with established protocol.
4. →Answers incoming telephone calls according to procedure. Directs calls as appropriate and/or correctly documents required information and presents to responsible person.
5. →Prepares medical charts and required paperwork as directed.
6. →Collects and posts patient payments, balances cash drawer, and prepares daily deposits.
7. →Selects accurate diagnosis codes for billing and posts charges in the practice management system.
8. →Maintains work area and reception area in a neat, orderly manner.
9. →Orders for necessary supplies for front office and patient care.
10. →Completes assignments as directed by providers/nurse.
11. →Assists in collecting data regarding patient care medical record information.
12. →Participates in patient/family education.
13. →Prepares exam rooms with necessary supplies for delivery of patient care.
14. →Assists with the scheduling of tests, treatments and/or referrals of patients.
15. →Assists providers with patient examinations, procedures, treatments and administration of medication as directed by providers.
16. →Keeps daily monthly records according to EMH, State, and JCAHO regulations.
17. →Participates in staff meetings, committees and teams that facilitate communications education and performance improvement.
18. →Attends continuing education programs to maintain current knowledge and skills.
19. →Administers medications (oral and parenteral) as directed by providers.
20. →Provides a comfortable and safe environment for patients.
21. →Discusses the reports with provider each day and calls patients to give results and instructions.
22. →Demonstrates a commitment to incorporating the core concepts of patient family centered care into practice by considering the age of the patient served, applies knowledge of growth and development and age-specific techniques through the life span in planning and implementing care.
23. →Prepares and maintains Nursing/Front Office schedule to ensure appropriate coverage. Available for call-in each day.
24. →Demonstrates a commitment to professional accountability and growth to maintain and expand knowledge and skills.
25. →Contributes to the achievement of the mission, vision, and values of the Organization.
26. →Contributes to the effective operations of the Organization by demonstrating dependability in job performance.
27. →Demonstrates a commitment to incorporating the core concepts of patient family centered care into practice (dignity, respect, information sharing, and participation).
28. →Demonstrates a commitment to the development and implementation of shared governance across the Organization.
29. →Performs other related duties as assigned.

Preferred one (1) year CMA experience in clinical setting with previous work history considered.