Product Manager — ArcGIS Hub

At Esri, we believe communities are better when they work together. ArcGIS Hub helps organizations share open and secure content, build beautiful sites that communicate missions and priorities, and collaborate with stakeholders through projects, events, and engagement tools. As part of the ArcGIS Hub team, you’ll help shape the future of how people connect with trusted information—internally and publicly—and how organizations work across boundaries to make meaningful progress. 

This role focuses primarily on ArcGIS Hub’s site builder capabilities and sharing capabilities that allow organizations to curate and publish authoritative content.

• →Influence and help shape the product roadmap, particularly ArcGIS Hub’s site builder and open data sharing capabilities, providing clear input that reflects customer needs and market opportunities
• →Translate product vision into clear specifications, including writing Product Requirements Documents (PRDs) that outline the problems, desired outcomes, user stories, and required functionality for a feature so engineering teams can build the right solution
• →Partner closely with engineering and UX to refine user stories, prioritize backlogs, and ensure high quality, iterative delivery
• →Engage with internal and external stakeholders to understand workflows around site creation, open and secure sharing, metadata, and governance—and bring those insights back into the product development process
• →Collaborate across ArcGIS teams to ensure cohesive publishing and discovery workflows between ArcGIS Hub, ArcGIS Online, and ArcGIS Enterprise
• →Support cross functional teams (documentation, product marketing, support) to ensure accuracy, clarity, and adoption of new capabilities

• 2+ years of experience in product management or related role building SaaS or web-based tools, customer education, or customer success 
• Experience collaborating with engineering, design, and cross functional partners 
• Strong written and verbal communication—able to articulate requirements and rationale clearly 
• Experience with geospatial technology, civic engagement, open data, or community collaboration platforms 
• Requirement for travel 10-20% for strategic meetings, events, and/or tradeshows 
• Bachelor’s degree in GIS, computer science, engineering, or other relevant field 

• Master's in GIS, computer science, engineering, or other relevant field 
• Familiar with ArcGIS, including how items, sharing, and metadata affect discoverability and reuse 
• Understanding of geospatial standards, metadata standards, and publishing workflows 
• Comfortable reasoning about site building tools, user experience patterns, and content governance 
• Experience supporting external stakeholders through documentation, training, or enablement
• Familiarity with agile product development processes and tools 

#LI-DV2

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.