Overnight Veterinary Client Service Representative

United States·Missionmid

OtherVeterinary Client Service Representative

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Quick Summary

Key Responsibilities

Welcome our clients in a friendly, helpful,

Technical Tools

OtherVeterinary Client Service Representative

Responsibilities

~1 min read

→Welcome our clients in a friendly, helpful, and compassionate manner
→Prepare and review documents and medical records accurately and completely
→Educate and advise clients regarding MVES/OVES services and practices
→Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times
→Process invoices and payments accurately
→Update and maintain client/pet records and files in accordance with hospital legal requirements
→Assist with other administrative duties such as scanning, faxing, emailing, for example
→Support team to reach common goals
→Ability to recognize and seek guidance in all client-related cases where protocol does not apply

What We Offer

~2 min read

✓Pay is dependent on experience

✓Shift differentials available for weekends and overnights $3.00/hr on hours between 10pm and 8am$1.50/hr from midnight Saturday morning to midnight Sunday night