Senior Textile Quality Assurance Associate

• Implement and execute Everlane’s global inspection and testing program in partnership with factories, third-party partners, and cross-functional teams 
• Communicate testing and inspection results internally and externally to key stakeholders, and partner with factories to ensure continuous improvement   
• Independently manage QA activities, ensuring alignment with Everlane’s global quality standards.
• Analyze new materials, test results, & risk, and provide recommendations to the cross-functional teams for finished good use  
• Manage return rate analysis and collaborate with the internal product teams on a plan to mitigate future risk 
• Troubleshoot, diagnose, and solve any development and bulk quality issues with urgency (i.e. workmanship, color, inspection report failures, etc.) 
• Create corrective and preventive action plans while keeping internal partners informed 
• Track and analyze quality defect reporting, identifying themes and proposing solutions 
• Management of product samples, including TOPs and final reference samples 
• Define, track, evaluate, and communicate each factory's performance metrics on a regular basis 
• Create protocols and SOPs that keep global and internal partners informed of best practices and standards 
• Manage additional projects as assigned by leadership

• 4+ years of experience in quality assurance in textiles, apparel, and/or accessories and footwear
• Thorough understanding of different materials, associated risk, usability in finished garment stage 
• Technical knowledge of AATCC and ASTM testing standards
• Experience presenting to key stakeholders
• Navigate ambiguous, fast-changing priorities and adjusts timelines accordingly
• Passionate about the craftsmanship of products and sustainability 
• Interested and willing to travel both domestically and internationally 
• Resourceful and entrepreneurial 
• Experience with Airtable and Excel analysis a plus 
• Added bonus if you:  
• Have a BA/BS and/or Masters degree in Textiles Science or Textile Engineering  
• Speak Mandarin, Cantonese, Korean or Italian

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