Human Resources Generalist

• Act as Everspring's in-house Paylocity expert, maintain accurate employee data, partner with the Paylocity support team, and improve system workflows to meet business needs.
• Own and facilitate the shared HR inbox by triaging requests, coordinating responses and follow-up, tracking matters to resolution, and escalating sensitive, complex, or high-risk issues to the Executive Director of Human Resources as needed.
• Manage employee lifecycle administration, including onboarding, orientation, offboarding, promotions, transfers, leaves of absence, and related HRIS updates.
• Support talent-acquisition processes and coordinate the administrative steps required for a smooth candidate and new-hire experience.
• Maintain and communicate the employee handbook, employee directory, organizational chart, policies, and related HR resources.
• Maintain accurate and confidential employee records, apply HR policies consistently, support compliance with employment laws, and recommend practical improvements to HR processes.

• Provide first-line employee-relations support by gathering information, documenting concerns, recommending next steps, and escalating complex, sensitive, or high-risk matters to the Executive Director of Human Resources.
• Guide managers on routine employee-relations and performance matters, including feedback, expectations, documentation, and consistent application of company policies.
• Coordinate the performance management cycle, including goal setting, performance reviews, follow-up actions, improvement plans, and development planning.
• Identify development needs, track participation and completion, and bring forward practical learning and employee-development recommendations.
• Support employee engagement through company-wide meetings, events, activities, and other initiatives that strengthen the employee experience.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Two to three years of progressive HR experience in an organization with 100 or more employees.
• Demonstrated experience administering payroll and employee benefits, including payroll validation, employee changes, benefits enrollment, and issue resolution.
• Prior experience with Paylocity is required, including maintaining accurate employee data and resolving system or vendor issues.
• Experience managing core HR operations, employee lifecycle processes, records, and shared-service requests with accuracy, responsiveness, and consistent follow-through.
• Experience supporting employee relations and performance management with discretion, sound judgment, empathy, and consistent follow-through.
• Working knowledge of federal and state employment laws and the ability to interpret and apply HR policies consistently.
• Strong communication, interpersonal, problem-solving, organizational, and prioritization skills, with high standards of confidentiality and ethics.

Everspring is a leading provider of education technology and service solutions. Our advanced technology, proven marketing approach, research-based instructional design services, and robust faculty support deliver outstanding outcomes for our university partners, powering their success online. Everspring offers a range of full-service turnkey solutions, as well as standalone single service offerings, and innovative self-service products that enable universities to establish and maintain themselves as leaders in the digital delivery of education.

Based in Chicago, Everspring serves a growing number of colleges and universities. Built In Chicago has named us one of the "Best Places to Work" in 2021, 2022, 2023 and 2025. We were also certified as a Great Place To Work® in 2022, 2023, 2024 and 2025.

Compensation offered at Everspring will be determined by factors such as location, level, job-related knowledge, skills, and experience.