Examplecorpsandbox16d ago

Collection Agent

Wichitamid

Other

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Quick Summary

Requirements Summary

As a Call Center Collections Representative, you’ll have opportunities to take initiative and provide solutions for challenges on a daily basis. A positive attitude, excellent communication skills,

Technical Tools

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*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts

*** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes.

Collections Specialist
Collections Call Center Representative

Responsibilities

~1 min read

→Verifying account information and updating as needed
→Documenting each call
→Meeting and exceeding company collections standards as well as call quality standard scores
→Complying with FDCPA and state legal requirements
→Providing appropriate payment options and negotiating according to language of company loan agreements
→Obtaining debit or credit card data from customer and save in customer record

Requirements

~1 min read

As a Call Center Collections Representative, you’ll have opportunities to take initiative and provide solutions for challenges on a daily basis. A positive attitude, excellent communication skills, strong problem solving abilities, and sound judgment are essential for success in this role.

Requirements

~1 min read

High school diploma or GED
6+ months of phone-based collections, customer service, or sales experience
Call center collections experience, a plus
Data-entry experience
Successful decision making and negotiating abilities
Attention to detail and ability to multi-task
Ability to work a flexible schedule
Ability to work in a MS Windows-based environment

*** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts

*** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages