Front Desk / Receptionist

 About Us

Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 100+ patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, we ensure accessible, high-quality care tailored to each patient’s unique needs. Our providers are leaders in personal injury and workers’ compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential.

Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes.

Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.

Job Duties
 

• Calling new patients
• Scheduling appointments
• Maintaining patient communication
• Handling emails

Minimum Requirements
● High School diploma or GED equivalent
● Must speak Spanish

Additional Skills/Competencies
● Excellent verbal and written communication skills
● Knowledge of computer applications, including Windows, Outlook, and Microsoft Office
● Problem solving and organizational skills.
● Typing – 50+ WPM
● Ability to effectively interact with doctors, attorneys, patients, and co-workers.

Physical/Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at
waist, working in kneeling position, climbing stairs, climbing ladders, working with arms
extended at shoulder length, lifting maximum of 20 lbs.

Diversity Statement
Excelsia Injury care is an equal opportunity employer. We commit to a policy of
nondiscrimination and equal opportunity for all employees and qualified applicants without
regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age,
national origin, or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.