Transactions, Analyst - QC - (REMOTE)

This position coordinates the flow of documentation from the agent to the office, to the solicitors and other real estate companies involved in the contract. It requires maximum attention to detail and high organizational skills. This person must give high attention to the details of the contract and the flow of information. eXp Realty is an extremely fast paced environment and candidates must be extremely organized and able to manage their time efficiently.

• Technology Leadership & Enablement:
• • Accountable for driving technology adoption, agent enablement, and digital innovation aligned to eXp’s agent-centric, cloud-based brokerage model.
• Technology Leadership Responsibilities:
• • Champion adoption and fluency across eXp’s core platforms (e.g., Skyslope, Slack, CRM of Choice, My eXp etc.).
  • Partner with internal tech and training teams to pilot, localize, and operationalize new technology rollouts.
  • Monitor province-wide agent adoption metrics, flag friction points, and recommend solutions.
  • Provide frontline support to agents and staff on transactions, system navigation, and tech compliance workflows.
• Agent & Staff Enablement:
• • Lead or co-facilitate provincial training sessions on regulatory updates and new systems.
  • Collaborate with national teams to tailor training resources for provincial requirements.
  • Maintain a resource library or knowledge base to reduce repetitive agent inquiries.
• Innovation & Feedback Loop:
• • Liaise between field operations and national tech teams to identify local challenges.
  • Participate in innovation pilots (e.g., DocAI testing, automation workflows).
  • Share insights on agent satisfaction and tech blockers to inform upgrades and enhancements.
• Perform designated job tasks efficiently and within the provided time frame.
• Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
• Attend virtual meetings, provide updates on progress, and actively participate in discussions.
• Adhere to company policies and guidelines, including data security and confidentiality.
• Complete assigned projects, assignments, or tasks with attention to detail and quality.
• Manage and prioritize workload effectively to meet deadlines and deliver results.
• Continuously update job knowledge by participating in training opportunities or self-directed learning.
• Collaborate with colleagues on shared documents or projects using remote collaboration tools.
• Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
• Ensure availability and responsiveness during agreed-upon working hours.

• Employer paid Medical coverage, as well as Dental & Vision benefits
• Company supplied equipment; laptop, monitor, headset
• RRSP with up to a 4% match
• Fully remote environment
• Amazing company culture
• And more…

EEO Statement:

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

• Agile/Flexible attitude
• Strong attention to detail required
• Excellent customer service abilities: written and verbal communication must be superb
• Excellent critical thinking and problem solving skills
• Team player - able to complete individual tasks as well as work on a team to accomplish a goal
• Experience in the real estate industry strongly preferred
• Excellent communication skills both written and verbal
• Experience in coordinating events and group activities
• Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
• Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
• Remote Work experience required
• Dedicated home-office/work space
• Advanced Trello experience preferred
• Aptitude for using online platforms and softwares to work remotely
• High school diploma required or equivalent years of applicable experience
• Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
• Must be Bilingual in English and French
• 1+ years of experience in real estate transactions processing preferred
• Computer experience essential
• Basic knowledge of the OACIQ and Canadian Real Estate Transaction requirements & provincial processes
• Knowledge of Google Docs & Sheets, and eZmax is an asset
• Must be responsible, dependable and trustworthy
• Task-oriented, organized, pays attention to details, follows systems, team-worker
• Ability to build relationships with Brokers/Agents, Notaries, DA, Co-workers.
• Works well under time restraints and in a fast paced environment.
• Remain adaptable and willing to help out where needed when the designated board is changed or the range expanded by the Team Lead or Transaction Manager.
• Able to carry upwards of 100+ transactions within the process.
• Able to process Listing Contracts and accompanying paperwork in addition to deals.
• The TA must have the ability to process deals quickly and efficiently. This amount will fluctuate as per the Team Lead’s instructions, depending on the current volume of transactions being uploaded into the system.