Customer Service Rep, Long term care

• →Log all incoming calls
• →Hours 9am to 6pm
• →Warehouse - cleaning of medical equipment
• →Add new residents to existing LTC customer data base as necessary
• →Follow up on delivery of requested items
• →Answer questions and troubleshoot customer issues
• →After-hours dispatching when scheduled

• →Read and analyze documents such as customer orders
• →Effectively communicate with co-workers and customers alike
• →Help with the training of employees
• →Apply common sense understanding to carry out oral and written instructions

• High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
• Computer literacy is necessary

The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds.