Ground Transportation Monitor

SP+, a Metropolis company, is an artificial intelligence company for the real world. We 

use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Greet and assist passengers in navigating through, and around the airport.  Direct taxicabs to any and all persons requesting one.  Dispatch a sufficient number of taxicabs to the terminal or to other loading points and the terminal.  Assist passengers in acquiring their luxury limousines.  Provide information to passengers who need assistance in getting to other forms of ground transportation.

• →Greet passengers at taxi curbside in Ground Transportation area of airport and offer them assistance or directions.   Information provided to passengers must be accurate.
• →Direct passengers to the appropriate taxi/limo service.
• →Ensure that a sufficient number of taxicabs are available for the traveling passengers, and dispatch taxicabs to various loading points at terminal.
• →Communicate with drivers, co-workers, and supervisors and address any concerns.
• →Write factual reports regarding items that deviate from normal operation.
• →Order luxury limousines from Ground Transportation when needed, and log information regarding limousines on limo logs.
• →Identify and report any safety issues immediately to supervisor.
• →Clean and maintain surrounding work area (to include glass cleaning, and sweeping of trash).  Clean break room (to include empting trash, vacuuming, wiping down of table).
• →Complete other duties may be assigned.

• Must be 18 years of age or older at time of hire.
• Knowledge of metro area is desirable.
• Customer service experience preferred. 
• Prior airport experience is preferred.
• Must have an excellent attendance and arrive to work on time when scheduled and have access to reliable transportation. 

Employees work in and around potentially dangerous traffic situations, and employees are to be safety conscious at all times.  Employees are frequently required to reach and or sign (communicate) with hands and arms.  Employees on occasion must lift/move up to 50 lbs. Employees are regularly exposed to high levels of noise and/or fumes from either vehicles or airplanes. 

Salary Range:  $30.26 per hour

Benefits:  Eligible employees will participate in the various benefits plans including medical, dental, vision,  flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.