HR Operations Coordinator

At Fehr & Peers, we help create transportation solutions that improve communities. Working alongside public agencies, private developers, institutions, and community organizations, we combine technical expertise, data-driven insights, and thoughtful collaboration to make it easier, safer, and more sustainable for people and goods to move. 

Behind that work is a team of talented professionals supported by strong systems, meaningful employee experiences, and a culture grounded in collaboration, growth, and respect. We're seeking an HR Operations Coordinator who is passionate about creating exceptional employee experiences through operational excellence. In this role, you'll support critical HR programs and processes, including HR systems administration, benefits, immigration coordination, compliance, and employee data management. As a key member of our Human Resources team, you'll help ensure our people have the resources, support, and information they need to thrive throughout their careers at Fehr & Peers.  

Our HR team fosters a friendly, hardworking, and inclusive environment where teamwork, continuous learning, and work-life balance are valued. If you're detail-oriented, analytical, and energized by improving processes while supporting people, we'd love to hear from you. This position is based in our Walnut Creek Corporate Office and requires a minimum of two days per week in the office. 

HRIS & Employee Data Support 

• Maintain employee records and data within HRIS and related systems. Identify data inconsistencies and partner with HR team members to resolve issues. 

• Assist with HRIS audits, data validation, and system updates to ensure accuracy and completeness. 

• Create and maintain HRIS reports and data exports to support HR initiatives and business needs.  

• Support HR technology implementations, upgrades, testing, and process improvements. 

• Respond to routine HRIS-related inquiries from employees and managers. 

Benefits Administration Support 

• Coordinate employee benefit enrollments, changes, and terminations. 

• Assist employees with benefits-related questions and direct complex issues to appropriate resources. 

• Support annual open enrollment activities and employee communications. 

• Maintain benefits records and assist with audits and invoice reconciliations. 

• Coordinate with benefits vendors and brokers as needed. 

 Immigration & Work Authorization Support 

• Track visa expiration dates, renewals, and required documentation. 

• Maintain immigration records and ensure documentation is organized and up to date. 

• Coordinate immigration-related billing and documentation, including reviewing attorney invoices for accuracy, tracking expenses, and supporting timely invoice approval and payment processes. 

 HR Operations & Compliance 

• Support onboarding, offboarding, and employee lifecycle processes. 

• Help maintain HR documentation, forms, and personnel records. 

• Assist with compliance reporting, audits, and regulatory requirements. 

• Prepare and track HR communications, documentation, and process workflows. 

• Support special HR projects and initiatives as assigned. 

 Reporting & Analytics Support 

• Compile and prepare workforce data and metrics related to headcount, turnover, compensation, and benefits. 

• Assist with the creation of HR dashboards and reports. 

• Identify data discrepancies and escalate issues for review. 

• Support HR team efforts to improve data quality and reporting processes. 

• Bachelor's degree or equivalent combination of education and experience. 

• 3-5 years of experience in HR coordination, HR administration, HR operations, or a related role. 

• Experience working with HRIS platforms and employee data management. 

• Experience supporting benefits administration and HR processes. 

• Strong proficiency in Microsoft Excel and data management. 

• Exceptional attention to detail, organization, and follow-through. 

• Ability to handle confidential information with discretion. 

• Strong customer service and communication skills.