Director of Technology and AI

• Own the AI rollout across every Fireclay team, from production and supply chain to customer service, marketing, sales, and finance.
• Partner with the VP of Technology and the CEO to define the next vision of Fireclay's technology, built on AI.
• Design and run the enterprise architecture for AI: how agents, skills, and applications connect to Salesforce, Google Cloud, Shopify, and Snowflake, and how data flows between them.
• Own AI security, governance, and process control: access and permissions, data privacy, human review, audit trails, observability, and clear ownership for every production workflow.
• Lead, mentor, and grow Fireclay's development team, and raise the bar for how we build.
• Learn Fireclay deeply, from customer journey and order flow through manufacturing, fulfillment, installation, and support, and find the real points of friction, delay, rework, and opportunity.
• Build and ship AI-enabled workflows and applications quickly, often in days, that improve productivity, decision quality, customer experience, revenue, or cost.
• Identify and pursue customer-facing AI opportunities that make it easier to discover, design, purchase, receive, and install Fireclay products.
• Run a disciplined intake and prioritization process. Every meaningful AI investment should have a defined problem, baseline, owner, cost, expected value, success metric, security review, and scale-or-stop decision.
• Make the right build-versus-buy decisions. Use external tools, partners, and emerging models where they create leverage, without creating a fragile or ungoverned stack.

• First 30 days: Map Fireclay's stack across Salesforce, Google Cloud, Shopify, and Snowflake, along with current AI use, developer capacity, core data flows, security posture, and highest-friction business processes. Meet the people doing the work, including in the physical operation. Ship something small and useful.
• First 60 days: Present an AI rollout plan for every team, an enterprise AI architecture and governance framework, a capability assessment, and a prioritized 12-month plan. Select two or three high-value use cases with clear owners, baselines, ROI hypotheses, and delivery plans.
• First 90 days: Ship at least one secure, measurable production workflow or application. Put in place an AI investment scorecard, a teammate enablement rhythm, a mentoring plan for each developer, and the technical standards required to scale responsibly.

You will have created visible, credible impact, not a slide deck of possibilities.

• You are a builder. You have personally written and shipped production code, and you still want to. You use AI coding tools every day and can take an application from idea to production in days.
• You thrive at startup speed. You are energized by autonomy, comfortable with ambiguity, and bias toward shipping and learning.
• You have deep experience with modern AI application development: agents, MCP and tool use, automations, model selection, evaluation, retrieval, prompt and workflow design, and observability.
• You have designed enterprise architecture, security, and governance for AI or data systems. You know how to give teams powerful tools while controlling access, protecting data, and keeping humans in the loop where it matters.
• You have hands-on experience across a stack like ours: Salesforce, Google Cloud, Shopify, and a cloud data warehouse such as Snowflake. You care more about how systems connect than about any single platform.
• You are a strong mentor to junior developers. You have grown engineers early in their careers through code review, pairing, clear standards, and stretch assignments. You teach them to use AI well, to understand the business behind the ticket, and to own their work end to end. Your team gets better because you lead it.
• You can lead developers while staying close enough to the work to make good technical and product decisions.
• You bring conviction and humility: strong standards, direct communication, curiosity, and a willingness to change your mind when the evidence changes.

Beyond the role itself, here’s what makes Fireclay Tile a special place to work:

• →Our Mission: We are on a mission to do good by crafting products intentionally, collaboratively, and transparently. We are the makers, who support the dreamers.  
• →Our Values: We live by Kindness, Honesty, Tread Lightly on the Earth, Measure Twice, Cut Once, and Ganas (Desire).
• →Our Commitment: We are accountable to the B Corp standards, prioritizing People and Planet alongside Profit.  
• →Growth and Innovation: We are committed to "25-35% annual growth" and are revolutionizing the tile and design industry.  
• →Our Culture: We foster a culture of professional development, ongoing training, and opportunities for growth.
• →Our Benefits: We offer a comprehensive compensation package, including medical, dental, vision, a 4% 401(k) match, PTO (non-exempt) or FTO (exempt), sick time, and other perks. Visit Fireclaybenefits.com to view details of our benefits and perks offered. 

Kindness ○ Honesty ○ Tread Lightly on the Earth ○ Measure Twice, Cut Once ○ Ganas (Desire)

Accountable to the B Corp standards, we take care of our People and our Planet while turning a Profit. 

The total compensation package for this position may also include other elements, stock options, and discretionary bonus. Details of participation in these benefit plans will be provided if a teammate receives an offer of employment.

Fireclay provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Fireclay will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting people@fireclaytile.com.