Analyst I, Authentication and Contact Strategy

Omaha - Fn Towermid

OtherStrategy

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Quick Summary

Overview

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Technical Tools

OtherStrategy

The Analyst I, Authentication and Contact Strategy is accountable for routine monitoring related to potential fraudulent activity on customer accounts. The role is also responsible for working with customers to validate transactions, and engaging relevant business unit contact regarding risk issues related to fraud activity.

2 Positions Available:
* 9A-6P Monday, Tuesday, Wednesday, Thursday & Sunday.
* 9A-6P Tuesday, Wednesday, Thursday, Friday & Saturday

Training will be approximately 3 months onsite Monday-Friday 8A-5P. The employee will then transition into 9A-6P after released from training. Training will be all onsite at the Tower. This position will require 3 days in the office 2 days at home.

About the Role

~1 min read

Fraud experience

PRM

Excel

Business Objects

SQL

Candidates must possess unrestricted work authorization and not require future sponsorship.

What We Offer

~1 min read

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

✓Medical, Dental, Vision Insurance

✓401k, With Matching Contributions

✓Time Off Programs

✓Health Savings Account (HSA)/Dependent Care

✓Employee Banking

✓Growth Opportunities

✓Tuition Assistance

✓Short-Term/Long-Term Disability Insurance

Compensation range (base pay): $47,613.00-$78,560.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.