Branch Financial Sales & Service Manager

United StatesUnited States·Chicagomid
OtherService Manager
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Quick Summary

Overview

If you are interested in working as a leader in the credit union industry, then we are looking for you! We are a dynamic company with growth opportunities.

Technical Tools
OtherService Manager

If you are interested in working as a leader in the credit union industry, then we are looking for you! We are a dynamic company with growth opportunities. Our membership base consists of ComEd/Exelon, Constellation, Northwestern Medicine, and Northwestern University employees and students, as well as a 14-county community charter including Evanston and Rockford.

Company: First Northern Credit Union

Job Location(s): 541 N. Fairbanks Ct. Suite 120

Start Date: As soon as possible

Employment Term: Regular

Employment Type: Full Time

Hours per Week: 40 Work Hours (i.e. shift): Monday - Friday (daytime)

Salary/Benefit Notes: First Northern Credit Union offers a generous benefits package, including medical, dental and vision insurance; free life and disability plans; 401k with company match after 1 year of employment; annual performance, incentive plans and more. To learn more about First Northern Credit Union, visit us at www.fncu.org.

Required Education: Bachelor's degree is required

Required Experience: Financial Institution experience in sales and management is preferred

Related Categories: Sales, Loan Servicing, Lending Services.

We are currently seeking a Branch Financial Sales & Service Manager for our Streeterville Branch. In analyzing members' financial needs, a qualified candidate must lead and motivate the branch sales and service staff with their proven skills in leadership, sales, business development, and lending. A qualified candidate must be able to achieve the assigned sales goals for the branch and department.

A qualified candidate should also have both sales and management experience. Bachelor's degree as well as solid computer, analytical, math, and communication skills are required. Credit union or banking experience is preferred. Bilingual (English/Spanish) is a plus.

Please be advised that First Northern Credit Union conducts background and credit checks for all positions.

First Northern has been Northwestern Medicine's credit union (employee benefit) since 1966. The Streeterville Branch is located on Northwestern Medicine's Chicago campus and consists of 5 FTE employees: Branch Manager, two Personal Bankers, Senior Teller, and Teller.

Branch Managers and their team receive a variety of consumer/personal deposit (savings, checking, money market, CD, etc.) and loan (vehicle, credit card, signature, home equity, etc.) applications from various channels (in-person, telephone, online, mail, business development, etc.) and are responsible for most of the steps from start to finish. There is currently heavy emphasis on new memberships and loans. Special attention should be given to the new membership follow-up process (usually for first 60 days), Pending Lending Application Report follow-ups, Completed Lending Applications, Cross-sale Ticket follow-ups, and outbound calling. There are sales goals and incentives for household and product penetration by cross-selling additional business that is not customer/member initiated or the result of a marketing campaign/promotion.

In addition, Branch Managers are responsible for organizing and participating in community and Select Employee Group events and lead these efforts in coordination with the Business Development and Marketing Departments. This can include outside activities to promote First Northern products and services, working with local businesses, organizations and community leaders to strengthen and enhance the relationships between them and First Northern.

If you are interested in this employment opportunity, please apply through the online link provided through this Web site.

Location & Eligibility

Where is the job
Chicago, United States
On-site at the office
Who can apply
US

Listing Details

First seen
September 26, 2026
Last seen
September 30, 2026

Posting Health

Days active
5
Repost count
0
Trust Level
33%
Scored at
October 2, 2026

Signal breakdown

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Branch Financial Sales & Service Manager