Government Guaranteed Loan Assistant

First Service Bank, proudly recognized as one of Arkansas' Best Places to Work for seven consecutive years (2020–2026), is seeking a detail-oriented, customer-focused, and highly organized Government Guaranteed Loan Assistant to join our team serving the Mountain View or Greenbrier Arkansas market(s). If you’re within 30 miles of the mentioned markets (or willing to relocate), we want to hear from you. This role will support our Government Guaranteed Lending team across the bank's footprint.

• College degree in related field(s)
• Prior experience in loan operations, loan processing, or credit administration for a bank or credit union

• →Enters and maintains data on the system for new, renewed, and modified loans
• →Handles ongoing loan requests, including new loans, renewals, modifications, and extensions
• →Works directly with Loan Operations & Loan Officers so that loans are processed accurately and efficiently
• →Works with customers to obtain required loan documentation
• →Clears loan exceptions weekly
• →Gathers documents needed for annual loan reviews

• →Administers and services active loans
• →Assists with the processing of loan payments, payoffs, and advances
• →Maintains a working knowledge of bank loan policy and federal and state banking regulations, as needed

• High School diploma or GED
• Computer literacy with high proficiency in MS Word and Excel
• Working knowledge of web-based technology

• Strong analytical and problem-solving skills
• Excellent communication skills, both verbally and in writing
• Strong organizational skills
• Detail-oriented

• Excellent time management skills and the ability to handle multiple tasks simultaneously
• Service-oriented skill set

• Be part of a professional team that values excellence and innovation.
• Work in a supportive and engaging atmosphere where your skills will shine.