Call Center Customer Service Rep

United States·Xeniamid

OtherCustomer Service Rep

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Handle all inbound and outbound calls with professionalism and urgency. Drive sales, follow up on leads, and manage customer correspondence. Assist with scheduling, booking services,

Technical Tools

OtherCustomer Service Rep

Five Star Home Services is a family-owned residential HVAC, Plumbing, and Electrical company that has served Ohio communities for more than 50 years.

Weekend and Evening Availability: Flexibility is key.
Drive to Excel: We value hard-working, results-oriented professionals.
Passion for Excellence: Show up ready to win and make an impact.
Integrity and Ownership: Do what’s right, always.

Responsibilities

~1 min read

→Handle all inbound and outbound calls with professionalism and urgency.
→Drive sales, follow up on leads, and manage customer correspondence.
→Assist with scheduling, booking services, and supporting various company initiatives.
→Navigate multiple screens and programs while maintaining a seamless customer experience.
→Ensure accurate data entry and provide solutions in a fast-paced environment.

A bold attitude and a commitment to delivering results.
Proficiency on the computer with strong typing skills and the ability to multitask across various platforms.
Excellent communication skills with a passion for customer service.
Energy, enthusiasm, and dedication to meeting and exceeding goals.
A competitive mindset that thrives on challenges and success.

What We Offer

~1 min read

✓$17-$23/hour contingent on experience

✓Weekly pay

✓Medical, Dental, Vision Insurance after 90 days

✓Company Health Savings Account (HSA) contributions with HDHP enrollment

✓401(k) with up to 4% company match

✓Paid Time Off + 6 Paid Holidays

✓Choose Your Five Star Benefit: Select a Five Star Home Services Home Maintenance Plan for your home (or a direct relative's home if you're not a homeowner) OR receive $150 in Five Star Company Store credits each quarter

✓Company-Paid Benefits: Short-Term Disability, Long-Term Disability, $25,000 Life Insurance, Maternity & Paternity Pay, and Employee Assistance Program!

✓Additional Voluntary Benefits: Accident, Critical Illness, Voluntary Life, Norton LifeLock & Spot Pet Insurance