Billing Specialist

ManilaHybridmid

Finance & AccountingBilling Specialist

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Quick Summary

Key Responsibilities

Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual

Requirements Summary

3-5 years bil

Technical Tools

Finance & AccountingBilling Specialist

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Responsibilities

~1 min read

→Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements and issued on a timely basis
→Research and resolve billing, credit and accounts receivable issues
→Review and reconcile account balances in Accounts Receivable
→Interface with internal customer service and support organizations on customer inquiries
→Assess current billing operations, offer recommendations for improvement, and assist with implementing new processes
→Collaborate with team members in AP and AR to assist with ad-hoc projects and miscellaneous tasks

3-5 years billing experience
SaaS/Software/Technology Experience
Complex Contract Review
Proficient in MS Office, namely Excel
Solid understanding of billing and financial concepts
Strong analytical and problem-solving skills
Excellent oral, written and interpersonal communications
Able to work in stressful situations with firm deadlines
High degree of accuracy and attention to detail
Capable of making timely, independent decisions
NetSuite and Saleforce.com experience a huge plus
Extremely detail oriented with a keen eye for spotting errors and discrepancies
Knowledgeable and experienced with processing, verifying, balancing, and adjusting basic and complex transactions
Technically savvy, advanced in Microsoft Excel
College degree or equivalent work experience