Five9
Five917h ago
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Cloud Governance Engineer | India

IndiaIndia·Bengalurumid
OtherEngineer
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Quick Summary

Overview

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Key Responsibilities

Develop and implement governance strategies, policies, frameworks, and procedures in a multi-cloud environment (GCP, AWS, Azure) to standardize business operations and ensure compliance with regulatory requirements and regulations (SOC 2, HIPAA,…

Requirements Summary

3+ years of working in cloud environment (experience with GCP is highly preferred) 3+ years of working with modern public cloud services such as EC2, VPC, S3/GCS, IAM, and AWS/GCP CLI Hands-on experience with cloud security controls, identity and…

Technical Tools
ansibleawsazuregcpkubernetespythonterraformci-cdsecurity-best-practices

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

Responsibilities

~1 min read
  • Develop and implement governance strategies, policies, frameworks, and procedures in a multi-cloud environment (GCP, AWS, Azure) to standardize business operations and ensure compliance with regulatory requirements and regulations (SOC 2, HIPAA, GDPR, FedRAMP)

  • Work with security teams to effectively enforce Identity and Access Management (IAM) policies and network security best practices across the organization

  • Develop and maintain dashboards that would track cloud governance metrics such as security posture, timely key rotation, and compliance

  • Collaborate with diverse stakeholders to identify service level objectives (SLOs), key performance indicators (KPIs), and metrics for measuring operational efficiency and compliance

  • Work closely with IT, Finance, Security, DevOps, Cloud Architects, and Product Engineering development teams to maintain consistent governance controls across all environments

* This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States.


Requirements

~1 min read
  • 3+ years of working in cloud environment (experience with GCP is highly preferred)

  • 3+ years of working with modern public cloud services such as EC2, VPC, S3/GCS, IAM, and AWS/GCP CLI

  • Hands-on experience with cloud security controls, identity and access management (IAM), network security, encryption, and data protection tools such as GCP Organization Policy, AWS Config, or Azure Policy

  • Proficiency in CI/CD programming, scripting (e.g., Python, PowerShell) and automation tools (e.g., Ansible) for cloud governance and infrastructure management

  • Knowledge of automation principles and Infrastructure-as-Code (IaC) tools such as Terraform, AWS CloudFormation, or Azure Resource Manager (ARM)

  • Experience establishing and maintaining strong working relationships with a wide variety of business groups (Development, Product, Network Engineering, Voice Engineer, Security, etc.) and being able to translate technical information into business-friendly language


Requirements

~1 min read
  • Bachelor’s degree in Computer Science, Engineering, or other relevant technical field

  • Knowledge of Kubernetes best practices

  • Experience with Microsoft Active Directory Federation Services (ADFS)

  • Experience with Okta integration

  • Result orientated, self-starter

  • AWS certified

  • GCP certified

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 


View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Location & Eligibility

Where is the job
Bengaluru, India
On-site at the office
Who can apply
Open to applicants worldwide

Listing Details

Posted
May 7, 2026
First seen
May 7, 2026
Last seen
May 8, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
67%
Scored at
May 7, 2026

Signal breakdown

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Five9
Five9
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Five9 is a leading provider of cloud contact centre software.

Employees
3k+
Founded
2001
Domain
five9.com
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Five9Cloud Governance Engineer | India