Business Operations

You'll work side by side with the founders to run and level up how Flai operates every day. That covers finance, billing, vendors, people ops, and all the projects that don't fit neatly into anyone else's job.

We're growing fast, so there's always something new to build, improve, or solve for the first time. We need someone who loves that kind of challenge, can spot what matters most, and gets it done.

It's a front-row seat to how a company gets built, with real ownership and a direct line to the founders.

• You're a Resourceful Generalist: Drop you into an unfamiliar problem and you'll figure it out.

• You Bring Structure to Chaos: Vague problems turn into clear plans in your hands.

• You're a Finisher: You take projects from idea to done without anyone checking in.

• You're Comfortable With Numbers: Budgets, spreadsheets, and financial basics don't scare you.

• You've Got Great Judgment: You can be trusted with sensitive info across finance and people.

• You're Low Ego: No task is too small if it helps us move faster.

• You're AI-Native: You use tools and automation to get more done with less.

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  Be the founders' right hand: Take things off their plate and keep the company humming as we scale.

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  Keep finance running: Support billing, invoicing, and expenses, and work with our accounting partners.

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  Own our vendors: Manage contracts, renewals, and the tools and services we rely on.

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  Build people operations: Shape onboarding, benefits, and HR processes so every new hire has a great first day and a great first year.

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  Run cross-team projects: Launch new processes, evaluate tools, and take on the problems nobody owns yet.

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  Make things run better: Find what could run smoother across the business and improve it as we scale.

• Experience in business operations, strategy and operations, consulting, or a similar generalist role

• A track record of owning projects from start to finish

• Strong organizational and analytical skills

• To move as quickly as we do, we work in person in San Francisco 5 days a week

• Experience at an early-stage startup

• Exposure to finance, accounting, or people operations

• Experience implementing new tools or systems