Quality Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Quality Manager located in Shanghai Waigaoqiao.

Reporting to the Sr. Quality Manager， the Quality Manager’s role involves…

• Build and develop a high-performing quality organization through coaching, talent development and succession planning.
• Lead quality transformation initiatives to improve organizational effectiveness, customer satisfaction and operational excellence.
• Analyzes, evaluates and presents information concerning factors such as business situations, production capabilities, manufacturing problems, economic trends and design and development of new products for consideration by other members of management team.
• Suggests and debates alternative methods and procedures in solving problems and meeting changing market opportunities.
• Cooperates with other top management personnel in formulating and establishing company policies, operating procedures and goals.
• Develops initial and subsequent modifications of product assurance program to delineate areas of responsibility, personnel requirements and operational procedures within program.
• Evaluates contents of reports from product assurance program department heads and confers with top management personnel preparatory to formulating fiscal budget for product assurance program.
• Conducts management meetings with product assurance program department heads to establish, delineate and review program organizational policies, to coordinate functions and operations between departments, and to establish responsibilities and procedures for attaining objectives.
• Interface with customers on technical/quality issues and improvement initiatives.
• Responsible for managing customer audits and regulatory/compliance agency audits.
• Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures.
• Visits and confers with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders and vendor quality standards.
• Confers with engineers about quality assurance of new products designed and manufactured products on market to rectify problems.

• Typically requires a minimum of 10 years’ Mechanical experience developing.
• Implementing and managing quality systems or related area.
• Good English communication capability.
• Hard working and well organized. Prompt in response and willing to serve the company in a professional manner.
• Enthusiastic and proactive Mature and diligent team player.
• Good communication and leadership skills, with the ability to effectively coordinate cross-departmental efforts.

• Social Insurance
• Life Insurance
• PTO

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).