Customer Success Manager

Denvermid

Customer SupportCustomer Success Manager

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Quick Summary

Key Responsibilities

Ownership and accountability over FOSSA’s most valued and valuable clients Guide and support your customers through the FOSSA customer journey, from onboarding, through adoption, expansion,

Technical Tools

Customer SupportCustomer Success Manager

Modern software runs on open source — and managing the compliance, security, and regulatory complexity that comes with it is one of the biggest problems facing engineering and legal teams today. FOSSA is the platform they use to address these challenges. We help thousands of organizations automate license compliance, prioritize vulnerabilities, generate and operationalize SBOMs, and meet regulatory requirements. Whether it's scanning AI-generated code for IP risks or helping a company through M&A due diligence, FOSSA gives teams the confidence to ship software they trust.

Responsibilities

~1 min read

→A high-performing, supportive team with an exceptional culture where your work truly matters
→Recognized nationally as a Best Startup to Work For by Built In (2024, 2025, 2026) and Forbes (2022)
→Competitive compensation package including salary and meaningful equity ownership
→Industry-leading benefits: 100% employer-paid medical premiums for employees and 75% coverage for dependents, plus dental and vision insurance, FSA, and 401(k)
→Unlimited PTO so you can recharge and bring your best self to work

The annual cash compensation range for this position is $120,000 - $160,000 OTE. Final compensation will be determined based on experience and skills and may vary from the range listed.

FOSSA is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.