Technical Business Analyst II

FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work.

The Technical Business Analyst II will be responsible for analyzing business operations to make recommendations for improvements in the areas of efficiency, profitability, and member satisfaction. This position will assist in identifying the technical specifications for potential, existing and new products and services, and working with internal/external teams on implementation. This role will also be responsible for Mentoring the Technical Business Analyst I and leading complex projects and initiatives. 

• Analyze business operations and processes to identify areas for improvement.
• Collaborate with cross-functional teams to ensure successful implementation of initiatives.
• Facilitate and participate in meetings with stakeholders to discuss project progress and next steps.
• Act as the key technical liaison between end users, vendors, and development teams.
• Assist with Identifying business requirements and technical specifications during the review and implementation of products and services.
• Evaluate incoming work requests, develop solutions, and translate these solutions into technical requirements for development teams.
• Foster and sustain meaningful connections with key stakeholders, such as department heads, managers, and team members, ensuring effective collaboration and communication.
• Mentor Technical Business Analyst I, providing cross-training and support with assigned tasks including tickets, project work and BAU.
• Drive the execution of medium to large-scale and complex projects, offering expert technical guidance and strategic insights to facilitate seamless implementation and successful outcomes.

• High School Diploma or GED required.
• 3 years of experience required.
• Experience with Microsoft Office, Monarch DataPrep, SQL Developer, and XML Notepad.

The estimated salary for this role is $84,061.00 - $117,686.00 annually. (FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.)

Along with a comprehensive benefit package, we offer:

• Competitive 401k
• Tuition reimbursement
• Flexible work options
• Volunteer opportunities
• Water Cooler Chats with executive teammates
• Clubs & Sports
• Food truck days

….and more!

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals.

We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America’s Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune’s Best Workplaces in Financial Services & Insurance 2024. 

As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.