Room Attendant

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you! The Four Points by Sheraton - Kelowna Airport is currently looking to fill the role of Room Attendant.

We are on a bus route, with a stop just outside of the hotel, and also pickup our employees close to the bus loop at UBCO! 

 You are responsible for performing the following tasks to the highest standards:

• →Must comply while maintaining a neatly groomed appearance and following(uniform clean and name tag on) in accordance to companies uniform standards
• →Must be able to work well in a team atmosphere, as well as independently.
• →Must have exceptional time management skills and the ability to work well under pressure.
• →Must be able to physically perform all cleaning duties.
• →Cleaning all guest rooms within the required time limits (14 guest rooms per day, sometimes more depending on occupancy)
• →Able to perform assigned duties with attention to detail, speed, and accuracy.
• →Maintaining the hotels cleaning standards and exceeding standard expectations.
• →Will be required to report maintenance deficiencies. Notifies management of any damage to guest rooms and ensures rooms are made ready for occupancy. Reporting all health and safety related concerns.
• →Follow lost and found procedures, bagging, and tagging accurately.
• →Responsible for maintaining cleaning tools and carts, reporting deficiencies.
• →Being knowledgeable of our facilities and services, with the ability to promote and direct guests to those areas.
• →Welcome and acknowledge guests; anticipate and address guests needs.
• →Take and complete all required Brand Training. Following all Brand Standards requirements.
• →Performs routine duties in cleaning and servicing guest rooms and public areas, and laundry if need be.
• →Maintain linens, towels, and guest supplies in guest rooms.
• →Assists in room inspection of the cleaned guest room. Being receptive to feedback.
• →Knowledge of cleaning systems and chemicals.
• →Follow company health & safety and security procedures.
• →Communicate information to the appropriate hotel personnel on any concerns or issues accurately.
• →Assisting other departments when necessary and available. Cross training or working at our sister properties.
• →Deep Cleaning when assigned, being comfortable working with abrasive chemicals, and using PPE gear.
• →Assisting in property walks, parking lot clean ups.
• →Available to work varied shifts: days, weekends, and holidays.
• →Perform other related duties assigned by the management team.

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Sufficient time management skills
• Ability to work on their own and with teams