Bar Supervisor, Signature Bar

Four Seasons Osakamid

OtherSupervisor

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Overview

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better,

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OtherSupervisor

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity.

About the Role

~1 min read

Supervising the floor during meal periods to ensure that all standards and sequence of service are met through all the guests’ interactions.
Suggest the selection of food & beverage menu items to guests by offering appealing and precise descriptions of each item’s ingredients, taste, and preparation methods; not only take orders as guest did but proactively figure out any possibility that elevates guest dining experience by Value Added Recommendation.
Anticipates guest needs, ascertains satisfaction, offers suggestions, and responds urgently and appropriately to guest concerns and requests. If it’s necessary, take the proper action first which is deemed wise and effectual and report to upper management afterwards;
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.

A minimum of 3 years of experience in same field.
Reading, writing and oral proficiency in the English and Japanese language.
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Internet and Micros.
Good personal & professional references.