Bell Attendant Full Time

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential.

1. Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups.

2. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

3. Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.

4. Collects guest requests for morning newspapers, places newspapers in bags and delivers the desired newspaper in a timely manner.

5. Greets all guest passing through lobby and offers them assistance.

6. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

7. Works harmoniously and professionally with co-workers and supervisors.

8. Performs errands for guests and the hotel that may require local travel off of the hotel property.

1. Provides a high level of cleanliness in the lobby and luggage storage room.

2. Assists guests at the Concierge Desk.

3. Assists with responsibilities and duties in the absence or heavy volume in the areas of Door Staff and Valet Parking Staff.

Skills and Abilities: Ability to read, write and speak English.

No. of employees supervised: Zero

Travel required: None

Hours required: Eight hour shift; scheduled days and times may

vary based on need.