Guest Room Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Cleans guest rooms to exacting standards.

ESSENTIAL FUNCTIONS: 

-Prepares the guest room for arrival and daytime service. Removes dirty towels and sheets and replaces them with clean ones from the Linen Closet. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble and tile areas.  Removes Rooms service trays, dishes and carts to service landings. Replaces used cups, saucers, spoons and glasses from the Minibar with clean china, glasses and cutlery from the Room Attendant pantry. Removes garbage from bins in bedroom and bathroom. Submits all maintenance issues in guestrooms, Public Areas and Back of house areas to the Engineering department through designated work systems and brings them to the attention of the Housekeeping management. Add special touches to the guestrooms to enhance the guest experience. For example micro fiber cloth, book marks, cable ties

-Restocks used amenities such as shampoo, lotions, cotton balls, stationery, pens and coffee, tea and sugar sachets..

-Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

-Works harmoniously and professionally with co-workers and supervisors.

NON-ESSENTIAL FUNCTIONS:

-Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and House Attendant.

-High school education or equivalent experience.

-Prior experience preferred but not required.

-Ability to read, write and speak English.

-A successful candidate will have a flexible schedule, ability to work weekends and holidays. Must possess legal work authorization in the United States.  

US work authorization is required.