Massage Therapist

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Spa Therapist is an integral member of the Spa, the Spa Therapist position performs body and esthetical treatments according to established Four Seasons and specific treatment protocols and procedures. Exceptional customer service and the understanding of the guests needs is an essential part of this role due to the one-to-one nature of the role.

Target Hire Date – October 2026     

• Massage Therapist Certification

• One (1) to three (3) years of experience in a luxury environment

• Ability to read and speak and write English and Spanish

• Yoga Teacher Certification is a plus  

• Nail technician Certification is a plus

• Physiotherapist Certification is a plus

• Fitness Coach Certification is a plus

• Highest level of integrity and transparency

• Apply an ethical approach to the outcome of situations

• Strong interpersonal and relationship-building skills

• Comply with all Four Seasons’ policies and procedures.

• Comply with all the standards stablished for the spa.

• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.

• Report and Collaborate with your Lead therapist and Spa Director.

• Provide Massage, Facial, Body treatments and any other wellness therapies in our spa, around the pool, in guest suites and any location appropriate.

• Communicate and adapt to guest preferences and needs and make some suitable recommendation to extend experience after the services.

• Sale and recommended retail products

• Ensures Spa Setups and Treatment facilities are ready for service.

• Support day to day spa operation.

• Perform side-jobs to support the organization of the operation.

• Participate to training offer in the spa and the hotel.

• Monitors treatments product consumption.

Four Seasons Hotels and Resorts opened its first hotel in 1961, and its history has been one of continuous innovation, remarkable growth, and an unwavering commitment to the highest standards. For nearly 50 years, Four Seasons has transformed the hospitality industry by combining genuine care and efficiency with the finest traditions of international hospitality. Four Seasons Hotels and Resorts has been ranked EVERY YEAR as one of FORTUNE Magazine’s “100 Best Companies to Work For” since 1998 and has been named a Great Place to Work Legend, an honor currently held by only 12 companies worldwide.    

Currently operating 120 hotels and resorts and 45 residential properties in major city centers and resort destinations across 47 countries, with more than 50 projects under planning or development, Four Seasons consistently ranks among the world’s finest hotels and most prestigious brands in reader surveys, traveler reviews, and industry awards. Our greatest asset—and the key to our success—is our people. We believe that each of us deserves a sense of dignity, pride, and satisfaction in what we do.   

At Four Seasons, we guide all our actions by the Golden Rule: “Treat others as you would like to be treated.” Here, you will work on a team built on mutual respect, collaboration, exceptional service, and a passion for hospitality. As a luxury brand, your work will also be guided by the highest standards to ensure exceptional quality and service at all times. Expect to work hard while having fun and learning along the way, taking your career, experience, and skills to the next level. As an added benefit, working with Four Seasons gives you the opportunity to build an international career and travel around the world while staying at incredible properties at no cost.     

Company Website: www.fourseasons.com     
Internal Careers: https://jobs.fourseasons.com/     
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts     
Facebook: https://www.facebook.com/FourSeasonsJobs     
Twitter: https://twitter.com/FourSeasonsJobs