Spa Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Spa Attendant is charge of maintain the high standard of cleanliness and hygiene in all aspects of the operation, assisting the therapist in setting & clearing up the treatment room and assist the guests in professional and helpful manner when needed.  The Attendant keeps the Spa & Fitness Center clean and tidy, welcome the guest, assist the guest, serves and refreshes the water and towels. 

•  At least 1~2 years of relevant work experience in Luxury Hotel.      

• Able to work independently and under pressure in a fast-paced working environment.      

• Good team spirit, cooperative with good communication and interpersonal skills.      

• Reading, writing and oral proficiency in both Spanish and English language         

• Able to multitask and prioritize workload and projects simultaneously and efficiently.  

• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.

• Comply with all Four Seasons’ policies and procedures.

• Comply with all the standards stablished for the spa and sports center 

• Set-up and maintain spa including refreshments, locker rooms, work out areas, pre-treatment area and Fitness room. 

• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.

• Walk the guest through the customer journey at the spa. 

• Assist guest to their appointments as they relate to the Spa services.

• Work harmoniously and professionally with co-workers and supervisors. 

• Assist guests with use and set-up of fitness machines.

• Retrieve and fold towels.

• Retrieve, deliver, and store/set-up products from purchasing.

• Check and follow up on the repair and maintenance of the spa.

• Clean and stock waiting area. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.

• Comply with all Four Seasons’ policies and procedures.

• Ensure all equipment is in safe condition and in working order.

• Other tasks assigned by the management.

Four Seasons Hotels and Resorts opened its first hotel in 1961, and its history has been one of continuous innovation, remarkable growth, and an unwavering commitment to the highest standards. For nearly 50 years, Four Seasons has transformed the hospitality industry by combining genuine care and efficiency with the finest traditions of international hospitality. Four Seasons Hotels and Resorts has been ranked EVERY YEAR as one of FORTUNE Magazine’s “100 Best Companies to Work For” since 1998 and has been named a Great Place to Work Legend, an honor currently held by only 12 companies worldwide.    

Currently operating 120 hotels and resorts and 45 residential properties in major city centers and resort destinations across 47 countries, with more than 50 projects under planning or development, Four Seasons consistently ranks among the world’s finest hotels and most prestigious brands in reader surveys, traveler reviews, and industry awards. Our greatest asset—and the key to our success—is our people. We believe that each of us deserves a sense of dignity, pride, and satisfaction in what we do.    

At Four Seasons, we guide all our actions by the Golden Rule: “Treat others as you would like to be treated.” Here, you will work on a team built on mutual respect, collaboration, exceptional service, and a passion for hospitality. As a luxury brand, your work will also be guided by the highest standards to ensure exceptional quality and service at all times. Expect to work hard while having fun and learning along the way, taking your career, experience, and skills to the next level. As an added benefit, working with Four Seasons gives you the opportunity to build an international career and travel around the world while staying at incredible properties at no cost.  

Company Website: www.fourseasons.com    
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