Accounts Receivable, Senior Associate

Our client is seeking a detail oriented Accounts Receivable / Collections Specialist to manage customer accounts, reconcile discrepancies, resolve invoice disputes, and support daily cash applications and collections activities. This role works cross-functionally with operations, warehouses, sales, and finance teams to ensure accurate account maintenance and timely payment processing. This is a hybrid position with 2-3 days a week in the Arlington, VA office.

Key Responsibilities:

• Manage and maintain assigned customer accounts
• Reconcile accounts and resolve billing discrepancies
• Handle collections efforts via phone and email
• Investigate and resolve invoice disputes and chargebacks
• Process credits, debit memos, rebates, refunds, and cash receipts
• Maintain accurate customer and vendor records in ERP systems
• Coordinate with internal teams and third-party warehouses to resolve invoicing issues
• Support international withholding tax documentation and compliance
• Assist with audits and month-end reporting activities
• Ensure thorough documentation and process improvement initiatives

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field preferred
• 3-4 years of accounting, accounts receivable, or collections experience
• Cash application experience required
• Strong Microsoft Excel skills; advanced skills a plus
• Experience with ERP systems required; Microsoft Dynamics AX/D365 preferred
• Excellent communication, analytical, and problem-solving skills
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment

This is an excellent opportunity for a motivated accounting professional who enjoys working independently while collaborating across teams in a deadline-driven environment.

Framework is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Framework makes hiring decisions based solely on qualifications, merit, and business needs at the time.