Licensed Social Worker (Part-Time / Field-based)

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.  

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Licensed Social Worker (LSW) for our team in Ohio.

• Interpret the philosophy and objectives of the agency to clients, families, and others. 
• Ensure that compliance needs are met, in adherence with; HIPAA, rules and regulations of Ohio Department of Medicaid and Ohio Department of Aging, relevant policies of the provider, policies/procedures as administered by FreedomCare, as well as any state or federal mandates.  
• Conduct initial in-person home assessments with the patient and the caregiver to ensure compliance needs are met and that the plan of care is in place and clearly communicated.  
• Provide day-to-day monitoring with monthly contact with both the patient and caregiver, as it relates to: 
• Patient enrollment [credentialing, claims operations, prior authorization appeals, etc.] and patients’ satisfaction with care delivery and caregiver support [ensure program integrity and reporting related to the SFC programs and the ability to triage issues to the appropriate internal staff]. 
• Quality of service is within the required plan of care, providing; individualized coaching, continued education, and review the caregivers goals and needs to support continued enhancement of competencies. 
  • *Contacts may be a combination of telephonic and in-person visits, with no more than sixty calendar days between in-person visits. 
• Maintain detailed and accurate case records, documenting significant changes and observations, inclusive of but not limited to written records, reports, and notes in accordance with agency policy and procedure following client visits or contacts in an accurate, timely, complete, concise and legible manner. 
• Act as the point of escalation and provides input to the client’s plan of care to include the physician’s plan of treatment as well as problem list, implementing and monitoring any changes as necessary.  
• Perform other job-related duties as may be required or directed by the supervisor. 

• Valid and active Ohio Licensed Social Worker license, issued by the CSWMFT Board.  
• Bachelor’s degree (BSW) or Master’s degree (MSW) in Social Work from a CSWE-accredited program 
• Minimum of 2 years clinical experience, 1 year of experience with elders or adults with disabilities  
• Home care experience a plus 
• Bilingual in Spanish is a plus 
• Experience with CRM (Salesforce is a plus) 
• Valid driver’s license with an insured vehicle for travel within the state 

• Demonstrated success driving operational excellence by effectively evaluating operational tasks as well as setting, achieving and measuring targeted outcomes, in a hybrid and field-based environment.  
• A high level of adaptability and experience in case management, with a fast-paced environment, presenting a high degree of autonomy, ambiguity, and accountability.  
• Excellent verbal and written communication, with the ability to effectively cascade information across diverse target demographics internally and externally.  
• Ability to represent FreedomCare holistically, with high emotional intelligence, empathy, and consciousness of end-user experiences (employees and customers). 
• Experience using a CRM (Salesforce is a plus)