Licensing Operations Manager (Pooling Only)

• How do we build stronger, more strategic relationships with our licensing partners?
• How do we grow the Licensing team into a function that drives real, measurable business impact?
• How do we replace manual, repetitive licensing workflows with automated, scalable processes?

We're looking for someone who can think strategically, isn't afraid to overhaul how things are done, and ideally has experience in licensing. We're on a remarkable growth trajectory, and as Fresh Prints grows, you will too. For the right person, this role offers unlimited opportunity. You will be given the space and guidance to have a tremendous impact. 

• →Lead the Licensing team, owning both daily operations and long-term improvements
• →Oversee and improve core workflows, including trademark checks, design approvals, licensing portal submissions, and royalty reporting and tracking
• →Manage relationships and communication with university and Greek licensors, and build the kind of long-term partnerships that open doors to new opportunities
• →Identify and pursue new licensing opportunities, expanding our network of partner schools and organizations
• →Drive key initiatives to modernize the function, including:
• →Rolling out AI-powered tools for faster, more accurate licensing checks
• →Automating and scaling RFP submissions to acquire new licenses
• →Streamlining royalty report generation
• →Publishing and maintaining up-to-date licensing guidelines and SOPs
• →Collaborate closely with Tech, Product, Sales, and Design to get initiatives built and adopted
• →Coach and support the team through strong documentation, clear SOPs, and direct feedback

• At least 3+ years in operations, licensing, compliance, or similar roles
• At least 1+ years of experience managing a team
• Strong project management and workflow optimization skills
• Experience identifying inefficient processes and implementing automation or tools to streamline them
• Excellent written and verbal English communication skills
• Strong relationship-building skills, with a personable, professional style that resonates well with Licensing Directors and other US-based partners
• Familiarity with US university and Greek life culture, or a strong willingness to quickly get up to speed on it
• Analytical mindset with attention to detail
• Comfortable navigating multiple tools and systems (Gmail, Google Sheets, Airtable, etc.)
• Bonus if you've worked with licensing platforms (e.g., Affinity, DLH, BrandComply, etc.)

• Strategic operator: You can zoom out to see the bigger picture and improve how things work, while staying hands-on enough to get into the details when it matters
• Relationship-driven: You build trust easily and know how to turn a good conversation into a lasting partnership
• Ownership mindset: You don't wait for direction; you see what needs to change and drive it forward
• Calm under pressure: You can manage competing priorities and tight timelines without losing your cool
• Coach at heart: You genuinely enjoy developing people, and you lead with clear expectations and honest feedback
• Comfortable with ambiguity: You're energized, not intimidated, by building something that doesn't fully exist yet