BOS Associate I

• Perform standard to complex data processing and back office duties, reporting, reconciliation and analysis according to procedures set per job or task

• Perform back office duties while managing delegated tasks efficiently
• Meet the required job target, accuracy, turnaround time and quality standards of BOS jobs
• Prepare and send job status, forecast, performance, timesheet and other related reports 
• Communicate, acknowledge and respond to updates, queries or escalations in a timely or urgent manner   
• Support the team in ensuring a service-oriented and professional working environment
• Escalate technical, operational and administrative   issues and concerns to the line manager 
• Act as a reliever for other functions during peak volumes or in the absence of the Co-Associate
• Perform miscellaneous job-related duties as assigned 
• Use or wear personal protective equipment (PPE) e.g. vests, ear plugs, safety shoes, safety goggles etc. as per PPE requirements in your designated work area.   
• Ensure you do not discriminate against, harass or bully co-workers, prospective co-workers, FUJIFILM Data Management Solutions Pty Limited (FUJIFILM DMS) sub-contractors, visitors, clients or customers and ensure you treat people with fairness and respect in the performance of your duties.
• Ensure all FUJIFILM DMS policies, including Business Management System and Security policies and procedures are adhered to.
• Ensure Work Health and Safety policies and procedures are adhered to.
• Ensure that you, and employees within your area of responsibility, take care at all times to work in a safe manner and report workplace hazards.

Key Skills:

• Knowledgeable in the data entry function, systems and tools
• Good command of verbal and written English
• Strong commitment to deliver and meet deadlines
• Highly organized, analytical and detail-oriented
• Proactive attitude and outlook towards work
• Customer service orientation and a sense of ownership
• Manage time and maintain composure during stressful situations
• Minimum typing speed of 166 keystrokes per minute (kpm) 

Personality Traits:

• Communicate, build rapport and relate well with other people
• Flexible to render overtime at short notice or changes in work schedules or rest days
• Receive and give feedback, concerns, issues, suggestions in a constructive or professional manner

• At least graduate of any two-year course or second year college level
• Bachelor’s degree on any related course is an advantage
• Must at least have a “Met Expectations” overall performance rating

• Use or wear personal protective equipment (PPE) e.g. vests, ear plugs, safety shoes, safety goggles etc. as per PPE requirements in your designated work area.
• Must be eligible to legally work in the Philippines.
• Employment is dependent on a national police criminal history check that is acceptable to FUJIFILM DMS.
• Additional security clearances may be required as requested by FUJIFILM DMS or its clients.
• Required to work reasonable additional hours as may be necessary to meet the requirements of the position.
• Maintain FUJIFILM DMS and client confidentiality.
• Some travel may be required to various FUJIFILM DMS sites, interstate or overseas to meet requirements of the role.
• May be needed to be on-call from time to time to meet requirements of the role. 
• Required to participate in workplace fit-for-work initiatives (including stretching programs).