Dir Sr, Enterprise Architecture

• Define and continuously evolve the enterprise architecture vision, operating model, governance framework, and strategic direction for the organization. 
• Lead enterprise-wide architecture strategy spanning applications, cloud, data, infrastructure, integration, security, AI, and emerging technologies. 
• Establish long-range enterprise technology roadmaps supporting business growth, digital transformation, operational excellence, and customer experience. 
• Chair executive architecture governance boards and enterprise design authorities.  
• Serve as the executive authority for enterprise architecture standards, technology principles, and strategic solution direction. 
• Influence executive investment decisions by balancing business priorities, technology capabilities, financial stewardship, and enterprise risk. 
• Build and develop a high-performing architecture organization through strategic leadership, succession planning, talent development, and organizational capability growth.

• Partner with executive leadership to define enterprise technology strategies that enable long-term corporate objectives. 
• Lead enterprise modernization initiatives including cloud transformation, application rationalization, platform modernization, automation, AI adoption, and digital capabilities. 
• Evaluate emerging technologies and industry trends to identify strategic opportunities that improve competitiveness and operational performance. 
• Develop enterprise technology investment strategies and business cases supporting long-term value creation. 
• Ensure enterprise architecture enables agility, innovation, security, resiliency, scalability, and operational efficiency.

• Serve as a trusted strategic advisor to executive leadership on enterprise technology strategy, architecture governance, modernization priorities, and technology investments. 
• Influence enterprise-wide decision making through executive presentations, governance forums, and strategic planning activities. 
• Build collaborative partnerships across business units, technology organizations, cybersecurity, finance, operations, legal, and external partners. 
• Represent Enterprise Architecture in executive planning, mergers, strategic initiatives, vendor engagements, and enterprise transformation programs.

• Provide executive oversight for architecture governance, solution review processes, enterprise standards, and technology lifecycle management. 
• Ensure enterprise solutions align with business strategy, cybersecurity requirements, operational support models, compliance obligations, and enterprise architecture principles. 
• Approve strategic architecture exceptions, technology standards, modernization priorities, and enterprise technical direction. 
• Oversee enterprise technology portfolio health, technical debt reduction, architecture compliance, and modernization initiatives.

• Lead strategic planning, budgeting, organizational planning, workforce strategy, and investment prioritization for the Enterprise Architecture organization.  
• Establish architecture performance metrics, governance effectiveness measures, and organizational maturity objectives. 
• Optimize enterprise technology investments through lifecycle planning, portfolio rationalization, and cost optimization strategies. 
• Build executive reporting that demonstrates technology value, architecture maturity, modernization progress, and business outcomes.

COMPETENCIES:

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
  • Proven ability to lead an organization to high levels of performance while maintaining morale and personal growth for employees.
  • owns and manages priorities and individual tasks without direct supervision. 
  • Take the initiative and seek out opportunities.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
  • Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• CHANGE MANAGEMENT: champions and supports department and company change.
• DECISION MAKING: uses sound, logical judgment based on data, research, and experience to choose an appropriate course of action.
  • Demonstrated ability to analyze complex challenging problems and situations leading to optimal solutions.
• PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team.
• MENTORING & DEVELOPMENT:  utilizes interpersonal skills to guide, direct, and influence others to achieve results.
  • Ability to act as a positive mentor and coach subordinates and instill a coaching environment in the organization.
• PERFORMANCE MANAGEMENT: sets clear performance expectations for team.
• Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.

• Master's degree in Computer Science, Information Technology, Engineering, Business Administration, or related field.
• Enterprise Architecture certification such as TOGAF, Gartner, Zachman, FEAC, or equivalent.
• Cloud certifications from AWS, Microsoft Azure, or Google Cloud.
• Experience within telecommunications, technology services, or highly regulated industries.
• Experience leading large-scale digital transformation and modernization programs.
• Experience with enterprise platforms including ERP, CRM, data analytics, customer experience platforms, and cloud-native technologies.
• Experience with Agile, DevSecOps, product delivery models, and enterprise portfolio management practices.
• Experience or Certifications:  Project Management Professional (PMP), Scaled Agile Certified Scrum Master (Basic and/or Advanced), Certified Scrum Master (CSM), Agile Scrum Master (ASM), Professional Scrum Product Owner (PSPO), Agile Certified Professional (ACP), IC Agile, LEAN Six Sigma, ITIL Certification (v3 or 4) , Foundation, Practitioner, Intermediate, Expert, Managing Professional, Strategic Leader, or Master

DRIVING REQUIREMENTS: 

• This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver’s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:  

• Work performed at offices, remote offices, and client sites.
•  Interaction with upset customers, vendors, or employees may occur.
• Position requires regular travelfor business and training purposes, including travel during scoping, requirements, development, testing, or business development activities.
• Work is primarily sedentary, requiring daily routine computer usage.
• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficiently to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.   
• Available to work additional time on weekends, holidays, before or after normal work hours when necessary. 
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs, employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after-hour contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.  DISCLAIMER:  The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.