Injury Claims Examiner

• Minimum three (3) years of highly successful Bodily Injury claims handling experience 
• Must have prior private passenger automotive liability claims experience
• Litigation handling experience preferred, but not required
• Must have an active Adjuster license at time of hire
• Outstanding customer service and professional communication skills, both oral and written 
• Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code 
• Exceptional negotiating skills 
• Proficient computer skills with ability to function in all Microsoft Office Programs 
• Highly organized 
• Ability to multi-task and prioritize successfully in a fast paced, high-volume environment 
• Demonstrated ability to exercise good judgement 

• →Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and deliver on the GEICO promise, communicating and guiding them through the claims process
• →Assure coverage for each loss and all policy provisions before processing payments
• →Investigate all aspects of the claim to determine liability percentage and legal responsibility 
• →Identify and evaluate claims indicators of fraud and escalate as appropriate 
• →Utilize all claims tools provided to properly evaluate liability and extent of damages 
• →Evaluate damages in accordance with investigative findings and establish value to pay only what is owed 
• →Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned from letter of representation through settlement or verdict.
• →Authorize negotiated payment for established damages within your designated authority 
• →Submit requests for authority on evaluations that exceed your personal, assigned authority 
• →Ensure all compliance requirements are met in a timely and professional manner and in accordance with guidelines 
• →Adjust reserves adequately on all new and existing claims 
• →Participate as an active member of claims forums as required 
• →Communicate findings to claims management team as required or as may be needed depending on high exposure or unusual loss findings
• →Perform other duties as may be assigned 

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.