Quality Technician

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

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The Quality Technician is responsible for facilitating the parts quality process throughout the organization. In partnership with internal business units, this role ensures the precision and inspection of parts moving into the facility. This role supports Quality Management Systems, drives data collection, reporting and analysis. Partners with leaders in the daily operation of an area with responsibility to improve quality systems, processes, and performance.

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  Leads problem solving resulting in effective countermeasures to quality issues

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  Implements resolutions from basic to moderately complex problems.  Exercises judgment within procedures and practices in selecting methods and techniques for arriving at solutions

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  Implements process improvements to continuously improve quality

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  Leads team in adherence and improvement to Quality Control Plans and mistake proofing

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  Conducts process and product audits to ensure team members are following standardized operating procedures and adhering to all quality standards

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  Able to conduct standardized problem-solving process and implement corrective actions to resolve design, supplier, or production quality issues

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  Supports facility in gage/tool calibration and Gage Repeatability and Reproducibility (GR&R)

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  Adheres to all company policies, state, and federal regulations.

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  Participate in MRB review and corrective actions

• Has the ability to maintain a professional rapport with support groups and peers while achieving results

• Leads communication to team members reviewing achievement to quality metrics and progress of countermeasures/projects

• Supports communication to Supervisor of issues impacting quality with appropriate countermeasures.

• Ability to perform reading, writing, and math functions

• Basic drawing, wiring, and schematic interpretation skills.

• Intermediate PC knowledge.

• Intermediate knowledge of Production Part Approval Process (PPAP), Process Failure Modes Effects Analysis (PFMEA), Quality Control Plans, mistake proofing, Nonconforming Material Reports (NMR), Engineering Change Requests (ECR), Statistical Process Control (SPC), and ISO Quality System processes.

• Knowledge in CMM programing and processes – Quality Technician II  & III

• Ability to train others – Quality Technician II & III

• Quality Technician I – Associates degree and/or Certified Quality Technician preferred.

• Quality Technician II & III- Bachelor's degree preferred and/or Certified Quality Technician

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk.  On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

• High School diploma or equivalent

• 0-3 years of quality experience

• Associates degree or 3+ years of quality experience