Environmental Services Technician

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Work Shift:

Scheduled Weekly Hours:

Department:

Overview of Position:

ESSENTIAL DUTIES
1.    Uses and maintains cleaning equipment properly and safely.
2.    Performs all cleaning tasks and floor maintenance according to industry standards including isolation cleaning, while adhering to infection control standards.
3.    Knowledge, usage and handling of all cleaning agents in a safe way using proper personal protective equipment.
4.    Uses and maintains equipment used to perform tasks properly, safely and competently.
5.    Handles, disposes of soiled linen, trash, infectious waste and hazardous waste according to mandated procedures and infection control standards.
6.    Responds to all requests through Bed Tracking and Service Response Center in a proper and timely manner.
7.    Handles all linen according to procedures and usage.
8.    Maintains privacy and confidentiality at all times. 
9.    Participates in mandatory in-service meetings (e.g. TB testing, safety, HIPAA)
10.    Speaks to patients and co-workers in a respectful manner.

QUALIFICATIONS
1.    Ability to communicate effectively verbally or in writing to assure job is completed (read, write).
2.    Ability to understand and learn cleaning industry standards and operating procedures.
3.    Ability to work independently and with others.

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1.    Living the Genesis Mission, Vision and Values: 
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2.    Patient Centered Care  (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3.    Promotes Patient and Employee Safety 
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) 
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1.    Able to bend, stretch, stand, and walk for long periods of time.
2.    Position will use a ladder, lift up to 100 pounds, and have visual clarity.  
3.    Dexterity to operate various types of cleaning equipment and perform cleaning tasks.