Software Developer in Test, Intern (Agent Development)

Toronto (flexible)entry

OtherSoftware Developer In Test

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Quick Summary

Key Responsibilities

Design and verify high-quality full-stack software collaboratively across the development lifecycle,

Requirements Summary

Currently pursuing a bachelor's degree in computer science, software engineering, computer engineering, or another software-related discipline Familiarity with programming using Java, Python,

Technical Tools

OtherSoftware Developer In Test

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Responsibilities

~1 min read

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Design and verify high-quality full-stack software collaboratively across the development lifecycle, from implementation and testing through deployment and ongoing improvement
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Develop and maintain automated tests that improve software quality, test coverage, and confidence in production releases
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Build and enhance automated test pipelines that support reliable and efficient software delivery
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Validate resilient, scalable, secure, and maintainable cloud applications built on AWS infrastructure
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Investigate and debug software issues, collaborating with developers and quality engineering partners to identify effective solutions
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Explore modern technologies and testing approaches that strengthen automation, engineering efficiency, and continuous improvement
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Demonstrate ownership of software quality by contributing to design discussions, identifying risks, and helping ensure features meet expected standards

Requirements

~1 min read

Currently pursuing a bachelor's degree in computer science, software engineering, computer engineering, or another software-related discipline
Familiarity with programming using Java, Python, or a comparable modern programming language
Basic experience with software testing concepts, test design, debugging, or automated testing
Understanding of software development fundamentals and interest in learning across the full software development lifecycle
Familiarity with agile development practices, including collaborative teamwork and sprint-based development
Strong analytical and problem-solving skills with curiosity for investigating technical challenges
Ability to communicate clearly and collaborate effectively with developers, quality engineers, and other team members

Exposure to automated testing tools or frameworks such as Selenium or Playwright
Familiarity with cloud computing concepts or AWS-based applications
Exposure to full-stack development, automated test pipelines, or continuous integration practices
Interest in learning new programming languages, development tools, testing approaches, and cloud technologies

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What We Offer

~2 min read

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

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Working at Genesys

✓AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.

✓A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.

✓Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.

✓Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.

✓Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

✓Our Talent Acquisition team reviews your application with the hiring team.

✓A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

✓Next, you'll meet the hiring manager and other members of the interview team.

✓We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

✓After interviews are complete, our team will follow up with the final steps.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.