Technical Lead – Customer Solutions

Sri Lanka·Colombolead

OtherCustomer Solutions Engineer

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Quick Summary

Overview

Design and provide technical guidance for developing customer integrations for TXB across multiple channels, including Biller SVR, SVC, ESB, Connector, CDM, CRM, Core Banking,

Technical Tools

OtherCustomer Solutions Engineer

Design and provide technical guidance for developing customer integrations for TXB across multiple channels, including Biller SVR, SVC, ESB, Connector, CDM, CRM, Core Banking, and Cheque Deposit systems.
Develop customized solutions based on individual client requirements in collaboration with the Solution Architect, Business Analyst, Business Teams, and clients.
Lead technical governance initiatives to ensure solution quality, compliance with standards, and adherence to architectural guidelines.
Ensure solutions are designed and developed in line with established frameworks, best practices, and organizational standards.
Provide technical support to Development, QA, and Project Management teams to resolve complex issues and mitigate technical risks.
Guide teams in building reusable components and standardizing solutions to enhance delivery efficiency and minimize rework.
Oversee architectural integrity and ensure scalability, reliability, and performance of implemented solutions.

Requirements

~1 min read

Bachelors Degree in Information Technology or a related field from a recognized university or professional body, or an equivalent qualification.
Strong analytical capability with the ability to design and architect solutions while guiding Development and Business Analyst teams.
Minimum 5+ years of experience in development languages, front-end technologies, middleware, backend systems, APIs, and modern DevOps-related tools and technologies.
Experience working in Agile/Scrum environments.
Proficiency in collaboration and project management tools such as Jira and Confluence.
Strong documentation skills for processes, architecture designs, and technical decisions.
MBA or MSc in a relevant field will be considered an added advantage.

Excellent communication and cross-functional collaboration skills.
Strong commitment to understanding user requirements and delivering effective solutions.
Ability to investigate, troubleshoot, and resolve issues in a timely manner.
Strong risk management and problem-solving skills.
Ability to work extended hours based on business needs.