HR (Human Resources) Business Partner

Built is an AI-native company, and that's not just a product story - it's how we work. We're looking for an HR Business Partner who brings real HRBP experience and a genuine curiosity about what AI makes possible in the people function. You'll own a company-wide book of business, work directly alongside the VP, People, and use every tool available - including AI - to deliver a faster, sharper, more human HR experience across Built.

This is a high-visibility role with a clear growth path. You'll come in ready to run, grow into broader strategic responsibilities, and help raise the bar for how the People team operates.

• Serve as the primary day-to-day HR contact for managers and employees across all of Built, covering the full employee lifecycle.
• Build relationships with people leaders that make you a trusted resource - someone they bring in early, not after things go sideways.
• Translate what you're hearing from your client groups into useful signal for the VP, People: team health trends, manager capability gaps, retention risks.
• Partner with the Sr. HR Generalist and VP, People to connect field-level observations to company-wide programs and initiatives.

• Own ER cases independently: intake, investigation, documentation, recommendation, and resolution.
• Escalate appropriately when legal, compliance, or executive-level exposure is present. Know where the line is.
• Identify patterns across cases and surface them with recommendations - not just observations - to the VP, People.

• Coach managers through performance conversations, feedback delivery, and people decisions, with an emphasis on building their capability over time.
• Guide managers through corrective action and disciplinary processes with consistency, clear documentation, and sound judgment.
• Support manager onboarding and ongoing development touchpoints, helping new people leaders at Built ramp quickly.
• Help managers navigate AI-augmented team structures - including evolving role definitions, workflow changes, and workforce design shifts that come with an AI-native operating model.

• Lead execution of cyclical People programs across the company: performance reviews, engagement survey action planning, calibrations, and comp cycle support.
• Contribute to workforce planning and headcount scenario discussions in partnership with Finance and Talent Acquisition.
• Identify org design friction - role clarity gaps, spans and layers issues, team structure misalignment - and bring solutions alongside the flag.

• Use AI tools actively to compress cycle time on routine work: drafting communications, synthesizing survey or ER data, building manager resources, and prepping for difficult conversations.
• Design AI-assisted approaches for recurring People team work - prompts, templates, or playbooks - that you share with the broader team so the lift compounds.
• Apply clear judgment about when AI output needs human verification before acting on it. Know the difference.

• Partner with Talent Acquisition on role scoping, leveling decisions, and hiring process consistency.
• Collaborate with the Sr. HR Generalist to ensure programs and employee experience are seamless across the People team's work.
• Provide informal guidance to the HR Generalist on ER handling and process execution as you build into the role.

• Bachelor's degree (or equivalent) and 4-7 years of progressive HR experience, with at least 2-3 years in an HRBP or business-facing HR role.
• Demonstrated ability to manage employee relations cases independently, including workplace investigations.
• A track record of building credibility with managers and advising through complex people situations without escalating everything upstream.
• Solid working knowledge of employment law and multi-state compliance.
• Hands-on experience using and building AI tools (Claude, ChatGPT, Perplexity, Copilot, or similar) in your day-to-day HR work - drafting, research, synthesis, or analysis. Comfort building on top of those tools, not just using them as a search tool.
• Comfortable working with ambiguity and making judgment calls without a complete playbook.
• Strong written and verbal communication - you can draft a clear summary, navigate a difficult conversation, and present to a leadership team without coaching.
• PHR or SHRM-CP preferred; not required.

Built’s salary range for this position is $113,982 - $154,439 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

• The rare opportunity to radically disrupt a $1.5T industry
• Competitive benefits including: uncapped vacation [US ONLY], medical, dental & vision insurance
• Robust compensation package, including equity in the form of stock options  
• Learning Grant program to support ongoing professional development
• 401k with match and expedited vesting [US ONLY]

Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.

Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email careers@getbuilt.com.

Greenhouse Data Disclosure: When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.

Built Privacy Policy

By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.

If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to privacy@getbuilt.com. California residents: Please note that Built does not sell your personal data.  For details on how your data is shared with our service providers, please see our Privacy Policy.