Getwingapp5h ago
New
New
PHP 27500–51500/yr
Customer Service Representative (HVAC Industry)
Customer Support SpecialistCustomer
0 views0 saves0 applied
Quick Summary
Key Responsibilities
1. Answer phone calls, respond to emails, and manage ticketing 2. Book appointments via CRM, dispatch technicians, and follow up with customers 3. Pull permits, manage business licenses,
Requirements Summary
• At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacity • At least 1 year of proven experience in the HVAC industry. • Excellent English communication skills,
Technical Tools
Customer Support SpecialistCustomer
Customer Service Representative (HVAC Industry)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Customer Service Representative to start immediately!
Duties and Responsibilities include but are not limited to:
1. Answer phone calls, respond to emails, and manage ticketing
2. Book appointments via CRM, dispatch technicians, and follow up with customers
3. Pull permits, manage business licenses, create estimates/quotes, prepare job orders, track inventory, and coordinate vendors
4. Follow communication procedures, guidelines, and policies
5. Take the extra mile to engage customers
6. Ad hoc tasks
Qualifications:
• At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacity
• At least 1 year of proven experience in the HVAC industry.
• Excellent English communication skills, both written and verbal (at least B2 level)
• Excellent phone, email, and instant messaging communication skills
• Solid organizational and time management skills
• Tech savvy & familiar with current technologies
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive & confident with keen attention to details
• Able to work on a graveyard shift
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits:
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
Schedule: 20-40 hours per week US Time zone
Location: This is a remote job
Full time Salary Package (with HMO):
• Entry Level (1-3 years of experience): PHP 28,000 per month negotiable
• Intermediate Level (3-5 years of experience): PHP 40,000 per month negotiable
• Expert Level (5+ years of experience): PHP 50,000 per month negotiable
Please note:
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.
Location & Eligibility
Where is the job
Manila, Philippines
Remote within one country
Who can apply
Open to applicants worldwide
Listing Details
- Posted
- May 27, 2026
- First seen
- May 27, 2026
- Last seen
- May 27, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 87%
- Scored at
- May 27, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
Getwingapp
lever
Managed virtual assistant service providing remote executive and business support
View company profileSalary
PHP 27500–51500
per year
External application · ~5 min on Getwingapp's site
Please let Getwingapp know you found this job on Jobera.
3 other jobs at Getwingapp
View all →Explore open roles at Getwingapp.
Similar Customer Support Specialist jobs
View all →
Browse Similar Jobs
Customer Service Representative941Technical Support Engineer600Call Center Agent442Support Engineer337Technical Support Specialist153Technical Account Manager139Product Support Specialist101Customer Care Specialist49Client Support Specialist45It Support Specialist34Service Desk Manager32Service Desk Analyst25Operations Support Specialist23Customer Support Manager22Application Support Specialist17Billing Support Specialist17NOC Technician16Support Operations Manager15Desktop Support Technician11Helpdesk Specialist8
Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.
Customer Service Representative (HVAC Industry)PHP 27500–51500