Commercial Credit Analyst III

• →Conduct daily collection calls and periodic customer visits to resolve account receivable balances.  This includes contact by telephone, email and/or through customer portals.
• →Build internal and external customer relationships in a professional manner.
• →Reconcile accounts and resolve billing issues within assigned portfolio in a timely manner
• →Review and approve Commercial job sheets.  Also responsible for protecting all lien rights on jobs over $25K within assigned portfolio(s).
• →Remain in rollover phone system while answering incoming calls.
• →Resolve complex credit problems and request assistance on highly sensitive accounts.
• →Regularly communicates with Sales, Billing, Branches and other departments regarding past-due accounts
• →Review order holds and make recommendations on hold/release within established department guidelines.
• →Provide monthly updates to supervisor regarding portfolio risk and performance
• →Prior experience working with remote teams.  Ability to build relationships with remote teams, including but not limited to Sales, Billing and Branch personnel.  
• →Other duties as assigned.

• Requires a bachelor's degree or at least 3 years of equivalent work experience.
• Proficient in Microsoft Office and other productivity software systems.  Advanced Excel skills are required. Knowledge of SAP and Get Paid are highly desirable.
• Strong understanding of Construction credit and bond/lien laws.
• Strong analytical, numeracy and research skills.
• Solid customer service, negotiation and leadership skills.

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact CandidateAccommodations@Lennox.com.#LI-AB2

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