Benefits Integration Systems Analyst

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience. Equivalent experience will be considered in lieu of education.
• Experience with Agile and Waterfall methodologies
• Experience supporting HR, payroll, or benefits systems.
• Strong analytical and problem‑solving skills with a high attention to detail and ability to manage sensitive data.
• Familiarity with ServiceNow or similar tools.
• Qualifications We Prefer

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The Benefits Integration Systems Analyst provides production support for core benefits data and system integrations. This role focuses on resolving ServiceNow cases, performing data corrections, and ensuring accurate processing across benefits, leave, SSN, and pension workflows.

• →Manage day‑to‑day production support for Benefits Integration Systems.
• →Resolve ServiceNow tickets related to benefits processing and data integrity.
• →Complete leave, SSN, and pension data corrections in accordance with policies and compliance standards.
• →Collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues and maintain accurate system data.
• →Document recurring issues and support continuous process improvements.

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