Manager, Infrastructure Quality Assurance Test Lead (Puerto Rico)

Us-Pr-Santa Isabel-B1 ~ Felicia Industrial Park - St B1 ~ Bldg 1lead

OtherQuality Assurance

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Quick Summary

Requirements Summary

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required At RTX,

Technical Tools

OtherQuality Assurance

2026-08-06

United States of America

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Remote

Requirements

~1 min read

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

A University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience
Experience with software quality assurance (QA) methodologies and testing practices.
Experience with Jira and Confluence.
Experience analyzing system functionality and documenting software defects.
Experience preparing technical documentation and collaborating with cross-functional teams.

Basic familiarity of Azure Information Protection
Familiarity with codeless automation tools
Familiarity with project management principles and tools
Capable of leading QA meetings
Strong Windows troubleshooting skills

None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

The Manager, Infrastructure & Workplace Services will lead a team of QA Analysts, testers and a technical writer to support the Data Labeling and Compliance Team. The Manager will be responsible for creating test plans, building test cases and the automation of the testing process.

Responsibilities

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→Create test plans and build test cases
→Help build user content
→Obtain testing artifacts for results
→Perform user acceptance testing UAT testing for Enterprise Application Services business applications with the M365 program rollout.
→Perform UAT testing Microsoft Azure Information Protection AIP/labeling of M365 artifacts into non M365 repositories.
→Perform UAT for testing how data classifications/labels function within and outside of M365 migrating heritage.
→Track and communicate test results to key RTX stakeholders
→Perform UAT Remediation Testing as part of the M365 program.
→QA Team will work on automating UL test cases and creating the appropriate playbooks in general Test Automation.
→QA team support the automation tool POC and will implement the test automation scripts
→Comprehensive test scripts for UAT and non-functional testing
→This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

What We Offer

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Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Click on this link to read the Policy and Terms