Senior Service Manager- Power Transmission Systems(Hybrid)

• Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience

• Experience in program management, aftermarket program management, supply chain management and/or operations management

​Preferred Qualifications

• Proven ability to lead cross-functional teams in a complex aerospace or defense environment

• Strong customer relationship management skills, with a track record of resolving contractual and operational challenges

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

The Senior Manager – PTS Service Manager is accountable for managing a portfolio of in-service aftermarket products and services associated with the Power Transmission Systems (PTS) business based in Rome, New York.  This role serves as the primary customer interface to aftermarket customers and leads the execution of all aftermarket commitments, including product performance, customer satisfaction commercial deliverables, and financial outcomes (including pricing and profitability).  The Service Manager acts as the primary GM interface to global commercial, military and MRO customers. 

The Service Manager is accountable for the in-service lifecycle of all PTS products across more than 40 rotorcraft and fixed-wing platforms, as well as a broad range of Industrial Gas Turbine (IGT) customers, in both land-based and marine applications. 

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Our Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions. These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement – we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us!  

* Please consider the following role type definitions as you apply for this role.