GTM Engineer

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

At GlossGenius, we are obsessed with empowering creative entrepreneurs. As our GTM Engineer, you will be the architect behind our next generation of sales technology. You won't just manage tools; you will build intelligent systems that use LLMs and automated workflows to remove friction from the sales process, allowing our team to focus on what they do best: building relationships.

You will report to our Senior Manager, Revenue Operations. You must be commutable to our NYC headquarters and will operate in a hybrid environment with 3-4 days per week with required attendance on Tuesdays and Thursdays.

• →Architect AI Workflows: Design and deploy LLM-powered solutions for lead enrichment, automated personalization, and real-time sales coaching (e.g., automated "Battlecards" based on competitor mentions in Gong)
• →Bridge the Data Gap: Work closely with Data Engineering to pipe high-intent product usage signals from our data warehouse (Snowflake/BigQuery) into actionable sales triggers
• →Automate the Lifecycle: Build and maintain custom integrations between our CRM (Salesforce/HubSpot), sales engagement platforms (Outreach/Salesloft), and internal proprietary tools using Python and APIs
• →Optimize Lead Routing: Develop sophisticated, code-based routing logic to ensure the right leads get to the right reps at the exact moment of high intent
• →Build Internal Tools: Create "lite" internal apps or Slack bots that give the sales team instant access to customer health scores and upsell opportunities

• 4+ years of experience in a technical role — Forward Deployed Engineering, Solutions Architecture, or Technical RevOps — comfortable in a codebase but thriving in a business-growth environment
• Advanced Python and SQL skills; you write scripts to manipulate data and interface with REST APIs without waiting for a developer to build a connector for you
• Hands-on experience with OpenAI's API, LangChain, or similar frameworks; you know how to prompt-engineer for high-quality, structured output
• Deep understanding of where in the sales funnel reps lose time and a track record of proposing and building technical solutions to fix it
• Strong judgment on build vs. buy vs. automate decisions — you can distinguish between problems worth engineering a custom LLM solution for and problems better solved with a simple integration or off-the-shelf tool
• Experience with the following tech stack is preferred
• CRM: Hubspot (Advanced Admin/Apex knowledge preferred)
• Languages: Python, Node.js, and SQL
• Data/AI: Snowflake, Fivetran, OpenAI API, LangChain
• Sales Tech: Outreach/Salesloft, Gong, ZoomInfo, Clearbit