Group Product Manager - Commerce

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.

To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.

Learn more about us on our YouTube Channel or Blog Posts

About the Role
HighLevel’s Commerce platform is the system of record for how our customers sell — what they offer and how it is priced, how orders get fulfilled, and how money moves: payments in, invoices out, and books that balance. It spans product information, pricing, taxes, and channels; fulfillment and inventory; and the full finance stack of payments, checkout, invoicing, and ledger — together powering commerce for a global base of agencies and businesses operating at scale.

We are seeking a Group Product Manager, Commerce, to lead product across three connected verticals — Business Operations, Fulfillment Operations, and Finance — and the team of Product Managers who own them. You will set the strategy for the end-to-end commerce lifecycle, from catalog to cash, and be accountable for the coherence, reliability, and growth of the platform as a whole.

The ideal candidate is an experienced product leader who has managed and grown other Product Managers, and who can zoom from platform strategy down to the details of a pricing engine, a fulfillment flow, or a ledger entry. You lead through your team, raise the bar on product craft, and turn a broad, interdependent surface area into a clear, sequenced roadmap.

• You have owned a commerce or payments platform end-to-end — from catalog to cash — at significant scale, and can clearly articulate your impact on growth, reliability, and team development.

At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.

Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.

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