Product Manager II - Payment Orchestration

IndiaRemoteEmployee Indiamid

Product ManagementProduct Manager

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Quick Summary

Key Responsibilities

You have worked on a payments or fintech platform processing significant transaction volume across multiple providers, and can clearly articulate your impact on reliability, authorization rates,

Technical Tools

Product ManagementProduct Manager

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 250 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2026, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

About the Role

The Payments Platform team at HighLevel builds and scales the payment orchestration layer that powers every transaction across our ecosystem from invoices and subscriptions to point-of-sale and mobile checkout. The orchestration platform is the engine that routes payments across providers, processes transactions, generates receipts, and ingests webhook events at scale, making it one of the most business-critical systems we run. This role is a rare opportunity to own core payments infrastructure that hundreds of thousands of businesses depend on every day.

We are seeking a Product Manager II, Payment Orchestration, who will own the roadmap and execution for HighLevel’s orchestration platform spanning the orchestrator, transaction lifecycle, receipts, and webhook ingress. You will be responsible for the reliability, breadth, and developer experience of the platform that every payment surface at HighLevel is built on top of.

The ideal candidate combines product judgment with technical fluency, comfortable reasoning about payment routing, PSP integrations, idempotency, and event delivery, while keeping adoption, transaction success, and customer trust at the center of every decision. This is a role for someone who wants to go deep on payments infrastructure and translate that depth into measurable product outcomes.

Responsibilities

~1 min read

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You have worked on a payments or fintech platform processing significant transaction volume across multiple providers, and can clearly articulate your impact on reliability, authorization rates, and customer trust.

Why should you join us?

At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.

Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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