Goodleap4mo ago

Bilingual Collections Specialist

Mexico CityFull Timemid

Finance & AccountingOtherCollections Specialist

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Quick Summary

Overview

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.

Technical Tools

ms-office

About GoodLeap:

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

The Collections Specialists are responsible for contacting borrowers with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower’s delinquency. This role will also maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.

Outbound/Inbound calls with delinquent borrowers

Find solutions to help bring borrower’s loans to a current status

Process payments for borrowers with past due payments

Maintain daily, weekly, and monthly collection and metric goals

Remain in compliance with Goodleap’s collections policies and procedures

1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools

Excellent verbal and written communication skills

Prior call center experience with financial products preferred

Proficiency with Microsoft Office applications

Self-motivated and extremely goal-oriented

Team Player

Professional demeanor

Bilingual Spanish/English required

Location & Eligibility

Where is the job

Mexico City

On-site at the office

Who can apply

Same as job location

Listed under

Mexico

Listing Details

Posted: January 2, 2026
First seen: March 26, 2026
Last seen: May 7, 2026

Posting Health

Days active: 42
Repost count: 0
Trust Level: 29%
Scored at: May 7, 2026

Signal breakdown

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Apply for this position

Goodleap

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GoodLeap is a technology company delivering best-in-class financing and software products for sustainable home solutions, enabling homeowners to adopt products like solar panels, batteries, and energy-efficient HVAC systems.

Employees

3k+

Founded

2003

Domain

Jobs

External application · ~5 min on Goodleap's site

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