Goodleap
Goodleap19d ago

Servicing Investor Relations Manager

United StatesUnited StatesRemoteFull Timemid
Finance & AccountingOtherInvestor Relations ManagerInvestor Relations Associate
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Quick Summary

Overview

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC,

Technical Tools
Finance & AccountingOtherInvestor Relations ManagerInvestor Relations Associate
About GoodLeap:
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
 
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

The Servicing Investor Relations Manager is responsible for the day-to-day execution and operational management of the Investor Relations (IR) function within Servicing. This role leads the team responsible for investor reporting, request management, servicing transfers, and ongoing investor communication, ensuring all deliverables are completed accurately, on time, and in compliance with investor requirements.  This position serves as the primary driver of execution across IR workflows, owning task tracking, SLA adherence, reporting timelines, and cross-functional coordination. The Manager partners closely with Servicing, Capital Markets, Legal, and third-party servicers to ensure investor expectations are met and operational processes run efficiently.  
  • Oversee day-to-day Investor Relations operations, including investor reporting, inbound requests, servicing transfers, and ad hoc inquiries, ensuring all deliverables are completed accurately and within established SLAs.
  • Lead and develop the IR team by setting expectations, monitoring performance, balancing workloads, and ensuring accountability to deadlines, quality standards, and investor requirements.
  • Own tracking and execution of all IR deliverables, including maintaining centralized trackers, managing reporting calendars, and ensuring all commitments across internal teams and third-party servicers are completed on time.
  • Serve as the primary point of coordination for investor requests and communications, partnering with Servicing, Capital Markets, Legal, and other internal teams to gather information, resolve issues, and deliver timely, accurate responses.
  • Manage servicing transfer support and investor-related operational processes, ensuring accuracy, completeness, and alignment with contractual and regulatory requirements
  • Monitor SLA performance, identify risks or delays, escalate issues as needed, and implement process improvements to enhance efficiency, accuracy, and reliability of IR operations.
  • Support the Sr. Manager of Investor Relations by preparing reporting summaries, status updates, and materials for internal leadership and investor discussions.
  • 4 - 6 years of experience 
  • Bachelors in Business preferred 
  • Strong understanding of loan servicing operations and investor reporting requirements.
  • Experience managing deadlines, SLAs, and high-volume operational workflows.
  • Ability to coordinate across multiple teams and stakeholders to drive timely execution.
  • Strong attention to detail and organizational skills.
  • Analytical mindset with the ability to identify process gaps and drive improvements.
  • Excellent written and verbal communication skills.
  • Experience working with Capital Markets, Legal, or external investors preferred.
  • Location & Eligibility

    Where is the job
    United States
    Remote within one country
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    April 15, 2026
    First seen
    April 20, 2026
    Last seen
    May 5, 2026

    Posting Health

    Days active
    14
    Repost count
    0
    Trust Level
    44%
    Scored at
    May 5, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Goodleap

    GoodLeap is a technology company delivering best-in-class financing and software products for sustainable home solutions, enabling homeowners to adopt products like solar panels, batteries, and energy-efficient HVAC systems.

    Employees
    3k+
    Founded
    2003
    View company profile
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    GoodleapServicing Investor Relations Manager